Director, HR Project Management

 

Logistics at full potential. 

 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

 

The Director, HR Program Management is responsible for creating and executing an integrated program plan that will lead to a successful business transformation and implementation of functional technology for the HR functions for GXO Americas & APAC region. While implementation will be focused on the regional level, this role will help guide and define our global HR design and Target Operating Model. It will be integral to the success of the Global HR team. In addition, this role will be responsible for partnering with our business services partner(s) for HR services and successfully managing that partnership. Success for this role will be region wide, multiyear delivery, maintenance, and organizational integration of business transformation for HR in conjunction with the implementation of core technology systems for both teams.

 

Critical responsibilities include creating and tracking progress against an integrated project plan for HR, incorporating internal and external stakeholder input, governing, and communicating overall progress of the program to HR and Region leadership teams. This person will act as the primary liaison between the Regional HR leadership team and our business services partner(s), responsible for delivering all program goals on an annual basis.

 

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

 

What you’ll do on a typical day:

• Lead the program core team in the development and execution of an integrated program plan across various work streams.
• Create Integrated Plan that encompasses processes, business transformation and IT system readiness. Transformation to include process mapping, defining future state and gap assessment, developing standardized processes and leading change.
• Actively manage key interdependencies among functions, processes, and business groups.
• Maintain and monitor team performance to the integrated plan. Identify dependencies and manage the critical path.
• Manage and communicate all financial program goals, including but not limited to budgeting, forecasting and savings tracking as needed in conjunction with our finance partners. 
• Drive a high-performance culture by fostering innovation, personal accountability, and a commitment to results.
• Identify, mitigate, and highlight relevant risks to program sponsors.
• Support project managers and project teams to successfully achieve stated objectives.
• Conduct regular status updates with Program and Executive sponsors, facilitating discussion to obtain alignment on required decisions.
• Provide structured thinking to the project team on the overall planning and execution to obtain alignment on required decisions.
• Provide leadership and input to other regional HR programs aligned with the overall global HR goals and objectives.
• Provide structured thinking to the project team on the overall planning and execution approach and delegate as appropriate based on expectations established for members of the team.
• Establish and utilize best in class PM tools and techniques.
• Lead the team in appropriate decision making through strong judgement and the ability to analyze options and implications.
• Develop and maintain strong relationships with functional leaders and stakeholders to drive success of the program.
• Drive transparency, communication and close collaboration between interdependent teams, projects to ensure success of overall strategic programs portfolio.
• Communicate effectively to all levels in the organization. Able to synthesize complex situation to highlight relevant areas for discussion or decision making.

Governance

• Establish governance approach, including with the GXO Global Business Services team, to drive performance, accountability, and ownership across stakeholders
• Develop, provide and report out on metrics to measure efficiency, effectiveness, and productivity of project teams, including internal teams and external partners.
• Conduct gap and root cause analysis to determine performance issues, resolution and required escalations.

People Leadership

• Indirectly lead a large-scale projec