Senior Manager, Internal Audit Professional Practices & Quality Assurance (APQ)

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Manager will be a key individual contributor to the Audit Professional Practices & Quality Assurance (APQ)  function within Internal Audit. The APQ team is responsible for managing the IA function’s methodology, tools & technology, Quality Assurance and Improvement Program (QAIP), budget, headcount, training, board reporting, engagement with external auditors, co-sourced service providers and regulators and other operational aspects of Internal Audit. The Manager will assist the team in executing the department’s quality assurance program to ensure audit activities adhere to internal policies and procedures and the Institute of Internal Audit (IIA) Standards, collecting and analyzing QA review results to drive recommendations and continuous improvement, developing and administering department training, assist with reporting and preparing communications to various stakeholders including the Audit Committee, and helping with benchmarking IA activities against leading practices to help driving enhancements within IA.

The position requires strong knowledge of auditing practices and IIA Quality Assurance and Improvement Program requirements. In addition, the position demands a high degree of flexibility to support regulatory examinations as well as strategic initiatives to improve the QAIP.

This position requires strong written communication, critical thinking, and project management skills. The individual must have strong analytical skill, interpersonal skills and overall business acumen in order to collaborate across teams effectively and efficiently. Experience in a highly regulated environment is preferred.

Essential Functions

• Support the Director, Audit Operations – QAIP Lead and VP of APQ in executing, maintaining, assessing and refining the overall Internal Audit Quality Assurance and Improvement program focused on optimizing the effectiveness of audit activities by performing quality reviews and driving improvements. 
• Manage internal quality assurance reviews through a risk-based selection approach of audit files and other audit-related documentation to ensure review targets are met, and adjust targets as appropriate to align with department goals / needs.  
• Assist in managing the quality assurance review schedule that is coordinated with the audit execution cycle including regulatory examination dates, ensuring clear communication across teams and audit leadership.
• Assist in creating and maintaining quality assurance checklists that support the audit execution methodology to ensure adequate assessment against internal policies and procedures. 
• Perform quality assurance reviews of audit reports and corresponding issue memos, audit engagement files, issue closures and other elements of the Quality Assurance (QA) universe to assess adherence with internal policies and procedures contained within the Internal Audit Manual. Provide constructive feedback to reinforce audit execution practices and procedures, and develop specific training needs based on review results.
• Gather, analyze, prepare and communicate thematic QA trends including recommendations for improvement, using succinct and impactful presentations.  
• Assist with External Quality and Assessment Reviews and implementation of recommendations.   
• Assist in performing formal periodic self-assessment review of internal audit activities.
• Assist with policy and methodology-related initiatives through partnership and collaboration across the Internal Audit department.
• Assist in the preparation of communications for various internal constituents, as well as the Corporate Risk Committee, the Audit and Risk Committee of the Board of Directors, and external stakeholders (e.g., include regulatory examiners). 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership