Sr. Software Engineer, Identity Services

Company Description

Must be a US citizen

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

Palo Alto Networks is looking for a talented Senior Software Engineer who will be responsible for maintainability, build and configuration of user identity & authentication services, single sign on (SSO). As senior technical staff, you will support different platforms for SSO, user authentication and identity & access management. 

User Identity and SSO platform provides critical services to customers, partners and enterprise users. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role strengthening our identity services.

Your Impact 

• Implementing and supporting the SSO, MFA and user access provisioning services
• Provision, configure & support resilient cloud deployment architecture, keep it compliant with regulations like FedRAMP, make it more efficient
• Manage scalability, capacity planning, redundancy, and resiliency
• Maintain service availability and performance SLAs based on business and product requirements
• Manage SSO/identity services vendor platforms specifically for multiple FedRAMP controlled environments, work with other Identity Platform engineers in deploying and maintaining services, capacity planning, create and review operational runbooks
• Participate and contribute to periodic FedRAMP audit processes
• Partner with IT and product teams for SSO and user registration integration
• Develop and maintain API based micro services for customizing customer and partner registration
• Contribute to documentation related to design, deployment, validation, operations and DR/BCP
• Design proactive service monitoring, alerting and trend analysis of the services, and implement self healing

Qualifications

Your Experience

• 6+ years of hands-on experience in managing and supporting identity & access technologies, like ForgeRock, Okta, Ping Identity. ForgeRock is Preferred.
• Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required or equivalent military experience required
• Very strong knowledge of SSO, MFA and user identity management domain
• Understanding of SAML, OAuth, SCIM standards and protocols, awareness of implementation
• Experience in configuring and supporting vendors products/tenants on SSO and MFA
• API development experience, preferably using Python or Java languages
• Knowledge of directory services, preferably active directory
• Familiarity with privileged access management platforms like Centrify, Cyberark
• Ability to work cross-functionally across multiple business units, such as IT application and infrastructure, product development teams, primarily integrating applications and users with identity services
• Knowledge of FedRAMP controls and prior experience managing FedRAMP controlled environments is preferred
• Strong technical writing skills to support required documentation
• Passion, drive, energy, a sense of humor and a great attitude

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com