Senior Manager, External Communications

ABOUT THE ROLE:

Rightway is a care navigation and pharmacy benefits platform that is changing the way healthcare is delivered for over one million members. Every day, we are driving exceptional results for our clients as we continue to go further and further upmarket. As we enter this exciting phase, we are looking to formally establish our Communications practice.

As the Senior Manager of Communications, you will be responsible for building the foundation and bringing to life our Communications practice. You will develop and lead initiatives to increase brand awareness, engage with our target audience, and drive Rightway’s inclusion in relevant conversation about our sector.

This is a perfect opportunity for someone who is excited to join an organization during a key growth period, to build out the Communications practice, and make a lasting impact.

WHAT YOU’LL DO:

• Develop and execute communications strategies for Rightway: high-impact strategies that leverage creativity, storytelling, and media relations expertise to build brand awareness.
• Evolve Rightway’s narrative highlighting the company’s vision, mission, and strategy.
• Use knowledge of various channels and target audiences to identify the best way(s) for Rightway to tell its story publicly
• Produce high-quality written content (blog, press releases, statements, social posts) 
• Strategize and execute against significant communications moments for spokespeople (e.g. media briefings, speeches, and executive speaking placements)
• Collaborate with cross-functional teams, including Marketing, product development, sales, and partnerships to ensure cohesive brand messaging, both internally and externally.
• Drive baseline measurement to analyze and report on performance, making data-driven decisions to optimize learnings.

WHO YOU ARE:

• 5-8 years of corporate communications experience, preferably with a mix of agency and in-house experience. 
• A track record of working with senior executives as a strategic communications advisor. 
• Proven experience in balancing confidential information and effective decision-making under pressure
• Entrepreneurial mindset, with the ability to work in a fast-paced and evolving environment.
• Excellent writing skills, painstaking attention to detail, and ability to navigate ambiguous issues to create concise messaging and plans.
• Demonstrable ability to take a strategic approach to assessing corporate reputation challenges and opportunities.
• Understanding of different audiences and channels that make up the communications landscape.
• Experience developing media strategies and interacting with journalists.
• Experience with project management, including planning and delivering work against agreed goals, timetables, and budgets.
• A highly motivated team member with keen creative vision who values collaboration and continued improvement.

BASE SALARY: $130,000-160,000

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. 

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interaction