DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Salary: $71,676 - $89,708  

Grade: 27

Closing Date: 08/04/2026 

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Technology Services, is seeking an experienced and highly motivated professional to join our team as a Systems/Network Engineer. This position will serve as a Senior Enterprise OnBase Administrator. This position assists with daily support, maintenance, governance, and customer service of OnBase systems, including various OnBase Modules, SQL Monitor, and applicable integrations such as: Okta Workforce and/or Active Directory. This includes configuration within these systems and integrations as requested. Daily activities include supporting divisions, prioritizing and distributing tickets, and configuration of policies. Other duties include configuration and
troubleshooting of complex issues, support strategy sessions, provide industry best practice guidance to leadership, and participate in projects to extend automation opportunities.

This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Maintain, monitor and update OnBase configurations, including integration creation and support. Troubleshoot issues within the environment.
• Prioritizes and plans work activities and sets goals and objectives. Conducts daily Event Viewer analysis, identifies and characterizes incidents, generates incident reports, and investigates suspicious activity.
• Performs system analysis, designs, constructs and tests infrastructure. Identifies opportunities and implements solutions to improve efficiency and reduce waste.
• Creates process documentation for internal use. Participates in meetings, support strategy session and work groups to streamline processes for efficiency.
• Reviews configuration change proposals for compliance to established standards, guidelines, and policies. Provides guidance, assistance, training, and documentation for process solutions.

Knowledge of:

• Various infrastructure technologies and in-house developed applications utilized in the enterprise
• SQL Management Studio
• Advanced information system configuration management
• Active Directory, Group Policy, Certificate Services, Okta and in-house developed applications utilized in the enterprise
• Installing of PC Software
• Evaluating and testing of emerging technologies
• OnBase Troubleshooting Tools, OnBase Reporting Dashboards, OnBase Workview/Workflow
• Unity Scripts
• API integration

Skills In: