Operations Associate

Working at Alger

Alger is an entrepreneurial, privately owned firm which encourages and empowers its employees to be intellectually curious and continually improve. We seek individuals who can think independently yet work collaboratively, are motivated to be best in class, challenge the norm and have fun while doing it. Alger values its employees and rewards them accordingly.

Alger provides ample training (see below) to employees and encourages employees to grow in their roles. This culture of continuous improvement is reflected by the fact that many Alger employees have worked at the firm for more than 10 years.

We offer a comprehensive personal wellness program that provides resources to help you take charge of your physical well-being, encourage a healthy lifestyle and better manage health care costs. Alger also provides its employees with numerous ways to save and invest, including a comprehensive 401(k) with a generous employer match, financial planning tools, automatic investing plans and more. Underlying our financial wellness program is a strong educational platform.

We’re focused on helping employees more easily manage their work and personal lives. Our life management programs include paid time off, sick leave, paid medical leave, paid parental leave, health club membership reimbursement program and helpful employee assistance programs.

To learn more about Alger, our philosophy and some of the people that drive our investment success please visit our Profiles in Success page HERE.

https://www.alger.com/Pages/ProfilesinSuccessIntroduction.aspx

Alger is proud to be an E-Verify & Equal Opportunity Employer. It is Alger’s policy to provide equal employment opportunity to all employees and applicants for employment. No qualified applicant or employee of Alger shall be discriminated against in employment on the basis of race, national origin, ancestry, religion, gender (including gender identity and gender expression), mental or physical disability, age, sex, sexual orientation, genetic information, military or veteran status, or any other status protected by law (“Protected Characteristic”). This Policy applies to all terms, conditions, and privileges of employment, including but not limited to, hiring, compensation, benefits, promotion, and termination.

Job Title: Operations Associate

Reports to (title): VP, Director - Sales & Shareholder Administration

Job Description:

Alger seeks an Operations Associate to oversee day-to-day transfer agency operations for the onshore and offshore Mutual Fund products.

Duties & Responsibilities:

• Assist in daily oversight of the transfer agent’s operations, including trade processing, account maintenance, and reconciliations.
• Review and track key performance and service level metrics to ensure compliance with established standards.
• Support periodic due diligence reviews and documentation of control testing.
• Review shareholder activity reports and identify potential data discrepancies or trends.
• Assist in the preparation of management reports and escalation summaries.
• Maintain accurate records of correspondence, issue logs, and service review notes.
• Participate in projects to enhance automation, reporting efficiency, and process improvements.
• Collaborate with internal teams (Operations, Legal, Compliance) to resolve TA-related inquiries.
• Maintain and update mutual fund profiles through DTCC/NSCC systems to ensure timely and accurate fund information.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Cumulative GPA of 3.0 or above in a 4.0 scale is required
• 2-5 years of relevant experience working with transfer agent and intermediaries.
• Strong analytical and problem-solving skills with a high attention to detail.
• Excellent organizational and time management abilities with a proactive approach to tasks.
• Effective written and verbal communication skills, with the ability to work collaboratively across teams and with external stakeholders.
• Strong follow-up skills and ability to manage multiple priorities in