***This role is based at one of our corporate offices in Dallas, TX, McLean, VA or Remote***

This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement add value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Director, Account Management, you will work directly with hotel operations teams to help maximize the value of the HSM procurement program.  On the HSM team reporting to the Senior Director, Account Management, you will oversee the success of a key customer account, under the HSM procurement program.  You will be the primary contact for the customer’s leadership team, while also leading a cross-functional team of procurement professionals.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Be the primary contact for customer’s leadership team.
• Coordinate with the customer’s procurement and operations teams to support strategic initiatives through partnership with suppliers and HSM category managers.
• Provide guidance to hotel operations teams on procurement processes, and supplier performance management.

How you will collaborate with others:

• You will partner with the customer’s head of procurement and HSM leadership to set long term strategic objectives and address critical issues within the supply chain.
• You will be the first escalation point within HSM when there are supplier related issues unable to be resolved by hotel Operations, or HSM Account Services teams.   

What deliverables you will take ownership of: 

• Lead a procurement team ensuring it has the resources, and access to information required to be successful.
• Promote program