Customer Identity & Access Management (CIAM) Architect - B2B

Overview

B2B, full-time, hybrid (3 days per week in an office).

 

Connecting clients to markets – and talent to opportunity.

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. 

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets' ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. 

 

Business Segment Overview: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Position Purpose:  At StoneX, our information security teams are the guardians of our digital frontiers—defending against cyber threats that aim to infiltrate our systems, compromise customer trust, and cause mayhem. As a Customer Identity & Access Management (CIAM) Architect, you will be a key player on our blue team, working together with business leaders, tech experts, and your peers to design and implement a secure, scalable, and business-friendly customer identity architecture. 

Think of yourself as the architect of trust: your work will empower secure connections between StoneX and its customers while protecting their data and privacy. As our CIAM Architect, you’ll be more than just an architect—you’ll be a strategic leader and advocate for customer identity. You will be the visionary behind the customer identity architecture that sets the foundation for how StoneX operates and grows. This role isn’t just about systems and strategies—it’s about people and trust. Customer identity is the gateway to our business, and your work will directly influence how we earn and maintain the trust of every customer we serve. 

Primary duties will include:

• Strategic Creation: The CIAM Architect is responsible for developing and owning technical strategies that align with StoneX’s Information Security and Identity visions, grounded in a Zero Trust Architecture methodology. In this role, you will create and implement comprehensive strategies for Customer Identity & Access Management (CIAM) and Customer Identity Governance & Administration (CIGA) to ensure security, scalability, and resilience. 
• Collaboration with IT and other departments: Collaboration is central to the CIAM Architect’s role, requiring close work with IT, legal, compliance, product leadership, and other departments. You will advocate for solutions that balance strong security with user-friendly experiences, proving that usability and security can coexist. Additionally, you will collaborate with various teams to address specific needs and ensure business activities are conducted securely and effectively. 
• Stakeholder Communication: As a key liaison, you will serve as a consultative subject matter expert to stakeholders across the organization. By explaining complex technical concepts in a clear and accessible way, you will inspire action, build trust, and ensure alignment on customer identity goals. Effective communication with senior management, employees, clients, and external partners will also be essential in keeping everyone informed about the organization's customer identity posture and progress. 

As a Customer Identity & Access Management Architect, a typical week might include the following:   

• Spending at least three days in the office with possibly some ad hoc travel to our London office focused on collaborating with teams and stakeholders to foster engagement and productivity. 
• Developing and refining CIAM and CIGA technical strategies, conducting industry research to stay ahead of emerging threats and regulatory changes like FCA and GDPR, and mentoring junior engineers or analysts through projects or challenges. 
• Working with application, security, and infrastructure teams to evaluate, design, and implement secure, enterprise-class customer identity systems, while contributing to the creation and review of documentation for customer identity standards