Institutional Research Analyst

Job Description

SUMMARY: The Institutional Research Analyst is a full-time benefits eligible position in Information Technology Services. Reporting to the Chief of Staff and CIO, the Analyst serves as a key member of the Information Technology Services team and assists with data collection, validation and analysis of complex data and reporting to both internal and external audiences.

This position is exempt from the provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include:

• Conduct analyses to inform academic and financial planning decision making
• Design and develop reports and data visualizations for operational, budgetary and strategic planning.
• Serve as a data and information steward making sure that data is compliant, accessible and understandable across the institution.
• Engage in Data Quality, documentation, and process improvement.
• Respond to requests for information about the university and prepares reporting for internal decision making.
• Prepare data for annual and longitudinal profile reports on the university and identifies opportunities for campus improvements including the use of new technologies.
• Prepare institutional research reports (e.g. IPEDS, Common Data Set, external surveys).
• Provide assistance to the SACSCOC accreditation liaison on the preparation, review and submission of reaffirmation reports.
• Coordinate, administer, and analyze campus-wide surveys including the National Survey of Student Engagement, the Student Satisfaction Inventory and end of term student feedback course evaluations. and reports to key stakeholders.

Non-Essential Duties

• Other duties and special projects may be assigned to meet department and university needs.

Qualifications

Experience, Knowledge & Skills Preferred

• A minimum of three years’ experience with data collection, analysis, and reporting.
• Demonstrated aptitude for data analysis and detailed reporting including the use of descriptive and inferential statistics.
• Detail-oriented, able to meet deadlines and manage multiple projects simultaneously.
• Excellent interpersonal, written, and verbal skills
• Ability to effectively prioritize multiple competing tasks and demands
• Willingness to take initiative and work proactively.
• Willing and able to work with minimal supervision while contributing positively to a cooperative, high-functioning team.
• Demonstrated ability to maintain strict confidentiality of privileged information and perform duties that require tact, independent judgment, diplomacy, and discretion.
• Proficiency with standard office software packages, e.g. MS Word, Excel, PowerPoint.
• Skilled with SPSS, Tableau, SQL, Microsoft Access or similar products is preferred, as is familiarity with Jenzabar.
• Ability to extract and combine data from disparate sources to answer complex inquiries
• Sustained attention to detail with an understanding of the larger significance of research practices.
• Interest and dedication to remain current in developments in the fields of institutional research and program evaluation.
• Bachelor’s degree and 2 years of experience or equivalent professional experience.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

1. A cover letter addressing the position qualifications and experience
2. Current résumé
3. Salary requirements
4. Contact information for three professional references.

Applications received by November 4, 2024, will receive first consideration. Queens will continue to accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally