Sr. Manager - Beverage

Company Description

Job Description

The Senior Beverage Manager is responsible for the strategic leadership and daily operation of all beverage outlets within a high-volume, luxury integrated resort and casino environment. This role oversees service, bars, lounges, and venue-specific beverage programs, ensuring exceptional guest experiences, operational excellence, and compliance with all regulatory standards.

The Senior Beverage Manager partners with Food & Beverage leadership to drive revenue, maintain brand standards, and cultivate a high-performing team aligned with the resort’s service culture.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations across all beverage outlets, including casino service bars, lounges, and specialty venues
• Ensure seamless execution of service standards and SOPs across all shifts and outlets
• Monitor and evaluate operational performance, implementing improvements as needed
• Manage beverage logistics including ordering, inventory, distribution, and par levels

Guest Experience & Service Excellence

• Deliver exceptional guest service, resolving escalated guest concerns promptly and professionally
• Maintain a visible leadership presence on the floor, especially during peak periods
• Ensure consistent execution of luxury service standards across all venues

Team Leadership & Development

• Lead, coach, and develop beverage managers, supervisors, bartenders, and cocktail service teams
• Oversee scheduling, staffing, and labor management to align with business volume
• Conduct performance evaluations and implement development plans
• Foster a culture of accountability, engagement, and excellence

Financial Performance

• Drive revenue growth through effective beverage programming, pricing strategies, and promotions
• Manage departmental budgets, payroll, and cost controls
• Analyze KPIs (e.g., revenue per outlet, labor %, pour cost, inventory variance) and implement corrective actions

Compliance & Risk Management

• Ensure compliance with all local, state, and federal liquor laws and gaming regulations
• Enforce responsible alcohol service, including monitoring intoxication and preventing underage service
• Maintain health, safety, and sanitation standards across all beverage operations

Strategic & Administrative Responsibilities

• Develop and execute short- and long-term departmental goals and initiatives
• Collaborate with procurement and vendors on product selection and sourcing
• Partner with marketing and nightlife teams on activations and events
• Lead departmental meetings and facilitate cross-functional communication

Qualifications

Education & Experience

• High school diploma or equivalent required; Bachelor’s degree in Hospitality, Business, or related field preferred
• Minimum 5–7 years of progressive beverage or F&B experience, with at least 3 years in a leadership role
• Experience in a luxury, high-volume resort, casino, or nightlife environment strongly preferred

Skills & Knowledge

• Advanced knowledge of spirits, wine, beer, and cocktail programs
• Strong leadership, organizational, and interpersonal skills
• Proven ability to manage large teams in a fast-paced environment
• Financial acumen and experience managing budgets and cost controls
• Proficiency in POS systems, inventory management, and Microsoft Office

Licensing & Requirements

• Must be 21 years of age or older
• Ability to obtain and maintain all required health and alcohol service licenses

​​​​​​​Core Competencies

• Leadership & Team Development
• Guest-Centric Mindset
• Operational Excellence
• Financial & Business Acumen
• Regulatory Compliance
• Strategic Thinking

​​​​​​​Work Environment

• High-volume, fast-paced casino and resort environment
• Requires ability to work flexible schedules including nights, weekends, and holidays
• Frequent interaction with guests, team members, and senior leadership

​​​​​​​Top performers in this role typically:

• Thrive in dynamic, high-energy environments
• Exhibit strong presence and decision-making under pressure
• Balance guest experience with operational discipline
• Drive innovation in beverage programming and guest engagement

Additional Information

Wynn Resorts is an equal opp