Sr. Manager Unified Communications

Xperi invents, develops and delivers technologies that enable extraordinary experiences. We make entertainment more entertaining, and smart devices smarter.

From the home to the car to everywhere in between, managing content and connections in a way that is smart, immersive, and personal is precisely what Xperi’s technologies do.

Our inventions are foundational to the global entertainment ecosystem and our products and data improve every aspect of the digital entertainment experience, from choice to consumption.

Content markets are changing, fast. Consumers face a simultaneously expanding and fragmenting set of choices. Xperi technology cuts through the chaos, putting us at the forefront of fast-moving trends in streaming, digital entertainment, and AI applications – in any environment. Job Title: Unified Communications Sr. ManagerLocation: Calabasas, CAAbout the Role: The Corporate IT Employee Productivity Services team at Xperi is seeking a highly skilled and motivated Sr. Manager to oversee our Unified Communications team and enhance our productivity tools and services. This role involves leading a global Unified Communications team designing, implementing, and managing solutions that improve employee productivity and user experience across the organization. The Sr. Manager will work closely with various teams, including IT Tools, Service Desk, Infrastructure, and Human Resources, to provide technical leadership for seamless integration and optimal performance of productivity tools.Key Responsibilities:

• Design and Implementation: Develop and implement solutions for productivity tools, including Office 365, Teams, SharePoint, OneDrive, end point management, and other collaboration platforms.
• Integration and Optimization: Ensure seamless integration of productivity tools with existing systems and optimize their performance to meet business needs.
• Collaboration: Work closely with Service Desk teams to provide Tier 4 support and resolve escalated issues.
• Lifecycle Management: Oversee the lifecycle management of collaboration tools, including planning, implementation, routine assessment, and compliance.
• Vendor Management: Manage relationships with vendors, including procurement and issue resolution.
• Security and Compliance: Maintain and implement security and compliance rules for vulnerability, security, and patching.
• Documentation: Create and update support run books, service evaluation documents, and other necessary documentation.
• Training and Support: Provide training and support to end-users and other IT teams as needed.

Who We Are Looking For:

• Qualifications: Degree in Computer Science or equivalent experience.
• Experience: Minimum of 8 years of technical experience, including at least 5 years in managing productivity tools and collaboration platforms. Minimum of 3 years in leading a global team.
• Technical Skills: Proficiency in Office 365, SharePoint, OneDrive, Teams, Exchange, Intune, Jamf, and other collaboration tools. Knowledge of Active Directory and video conferencing infrastructure.
• Soft Skills: Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team.
• Certifications: Relevant certifications such as MCSE, and other related UC products are a plus.

What Will Make You Successful:

• Leadership: Ability to lead and collaborate with cross-functional teams.
• Innovation: Forward-thinking and able to develop innovative solutions to enhance productivity.
• Customer Focus: Strong focus on improving the user experience and meeting business requirements.

What You Will Get to Do:

• Impact: Play a key role in enhancing employee productivity, user experience, and collaboration across the organization.
• Growth: Opportunities for professional growth and development.
• Collaboration: Work with a dynamic and supportive team.

 

Life @ Xperi:     

• At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.     
• Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.     
• Rewards include:     
• Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work