Project Coordinator - 4774

The Project Coordinator reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.

You will: 

• Responsible for immediate supervision project delivery including scope, resource, risk, financial and time management.
• Responsible for monitoring the daily activities of the projects assigned.
• Works on issues of limited to moderate scope.
• Receives predetermined work assignments that are subject to a moderate level of control and review.
• Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Requires moderate knowledge of own area of functional responsibility.
• Follows practices which ensure there are no delays in schedules, deadlines, outcomes.
• Understand and applies the Agile values and principles.
• Raise flags to its Program Manager on needs and opportunities for improvement of Agile practice.
• Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized). 
• Understands project delivery phases and manage them with supervision (initiation, planning, definition, design, implementation/development, testing and deployment cycles).
• Coordinates with Development and QA teams and communicates with all impacted Stakeholders.
• Collaborates with IT technical teams to ensure successful delivery of projects.
• Ensures all projects stay in scope and on schedule and inform the Program Manager if anything risk is identified (even with low probability or impact).
• Partners with our AP team to drive cohesion around the customer experience and partner retention.
• Follows CM standards and supports the overall success of this group within the organization.
• Adheres to and advises on the company wide operating metric targets with the Program Manager.
• Responsible for ensuring teams are developing and executing against detailed project plans, including overall budget allocations, schedule roll-ups of all projects, critical path and risk assessment.
• Follows process and documentation standards with the end goal of top-efficiency and quality.
• Works with Program Manager to align appropriate team members against suitable assignments, considering business needs and individual skills.

You have: 

• English Proficiency (B2+ reading, writing, and conversation).
• Proven ability to successfully manage multiple stakeholders.
• Proven ability to work on small-scale digital projects.
• Proven ability to follow processes to ensure high-quality deliverables for the client.
• Proven acumen, negotiation skills, and proven ability to interact with Senior-level employees.
• Desirable:
  • 1+ years of experience managing various digital project types; site builds, ecommerce, marketing campaigns, microsites, maintenance.
  • 1+ experience in project finance, pipeline planning, forecasting, road mapping and leadership.
  • 1+ experience in resource management for projects, including balancing priorities and timelines.
  • Bachelor's degree in management, business, or related field; many obtain master's degree or post-bachelor's certificate and professional credentials or equivalent strong experience as Project Manager in exact areas of expertise required for Hangar (Digital Agencies projects, Web development project, SCRUM/Agile Software projects).

 

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End of year closure days (not deducted form vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the