Administrative Assistant III - Department of Education

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

Under direct supervision, responsibilities include but are not limited to:

• Receive, review, approve or deny applications and requests for program services.

• Make initial eligibility determinations.

• Contact applicants for additional information and clarification as required.

• Explain reasons for ineligibility, program regulations and requirements, and available remedies such as an appeal process.

• Review appeals and make initial determinations or refer to higher level staff for response or disposition.

• Screen the manager’s calls, assessing the relative importance of each call.

• Respond to requests for information.

• Defuse irate clients/callers who may have been referred by lower level staff.

• Take detailed messages concerning issues of significance to the agency.

• Schedule and attend meetings with external entities; prepare agendas and action items.

• Transcribe and distribute written summaries or minutes.

• Coordinate communications between the manager and other professional and administrative staff both within and outside the work unit.

• Receive and relay sensitive information related to agency activities, personnel and clientele.

• Provide explanations regarding established policies and procedures.

• Supervise a unit of lower level administrative support personnel who perform duties representative of the Administrative Assistant II level.

• Plan, organize and oversee the activities and operations of the office or unit.

• Establish and implement procedures and desk manuals.

• Perform the most complex assignments and resolve issues and problems referred by subordinate staff or the supervisor; train and evaluate the performance of assigned personnel.

• Prepare reports which summarize financial and statistical information related to the work unit’s budget, accounts, activities, program clientele and operations.

• Advise management of unusual trends, funding levels and expenditures; assist with budget development by compiling information to support projected expenditures in specific areas such as operating costs, travel costs and staff development.

• Create spreadsheets including formulas to organize, display and summarize data, facilitate analysis and identify interrelationships; prepare special reports for other agencies and external entities.

• Maintain and monitor financial and statistical information related to agency accounts, travel, licenses, bonding, grants, programs and activities, revenues and expenses.

• Ensure data is current, complete and accurate.

• Review documents prepared by others fo