Corporate Sr. Travel Advisor- Remote

Corporate Sr. Travel Advisor – Sabre – Remote 

Embark on the next step in your career journey with Direct Travel! 

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us! 

POSITION IS REMOTE 

As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.  

Expedition Expectations 

• Managing all aspects of client travel reservations. 
• Developing creative solutions to serve client needs.       
• Keeping up to date with industry developments.       
• Fulfilling complex and unusual travel requests.       
• Reviews all reservations for travel policy and procedure compliance  
• Advising clients on lowest fare and routing option       
• Ensures that all reservation files pass quality control prior to ticket issuance   
• Follows all policy and procedures as outlined in the training manual  
• Provides quality service to each corporate client       
• Supports preferred vendor agreements       
• Call backs to clients   
• Researching client needs or special requests when required   

• Supporting team members with client requests       
• Solid knowledge of NORAM bookings   
• Ability to act with absolute discretion  

Passport to Success 

• 10 years experience as a corporate travel advisor
• 10 years experience with working with Sabre – GDS
• Able to work Monday through Friday, 9:30am-5:30pm EST with a willingness to occasionally work other hours as needed.
• Bilingual in English and French is an asset.
• Travel School Graduate preferred  
• Experience with Domestic and Transborder reservations  
• Hands on Car/ Hotel reservation knowledge       
• Demonstrate in-depth knowledge of airline ticketing rules and regulations   
• Excellent customer service ability    
• Solid communications techniques    
• Excellent attention to detail and accuracy       
• Problem solver and ability to think ‘outside the box’ for customers  
• Team player    
• Ability to be flexible and multi-task  
• Must be able to lawfully work in Canada and have unrestricted work authorization for Canada

• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position. 

Benefits Onboard