IT Delivery Manager

The IT Delivery Manager is responsible for ensuring high-quality software delivery on our agile scrum development teams for Batteries Plus. The IT Delivery Manager is responsible for managing a cross-functional software development team including developers, business analysts, and quality assurance and ensuring that the team is successful in delivering high-quality business results.

The IT Delivery Manager will be a hybrid role - mostly remote position with some time in the corporate office in Hartland, WI. Does this sound like your next exciting opportunity? Apply today!

Responsibilities:

Delivery/Project Management

• Coordinate project management on Agile development efforts, ensuring alignment of strategic initiatives with team capability and capacity
  
• Assist with vendor management when implementing off-the-shelf solutions
  
• Assist with planning, forecasting and estimating
  
• Provide visibility into delivery targets, commitments and progress
  
• Manage dependencies across teams, departments and vendors
  
• Act as liaison for stakeholders and other teams
  
• Contribute to program and portfolio management

People Management

• Monitor and manage individual and team performance
  
• Identify impediments to delivery and help the team to overcome them
  
• Coach and mentor team members to apply the most appropriate agile and lean tools and techniques
  
• Coach the team to improve collaboration and self-organization
  
• Participate in recruiting and hiring for qualified candidates
  
• Onboard and train new hires
  
• Drive continuous improvement efforts for the team
  
• Manage consultant and off-shore resources as needed

Qualifications:

• Bachelor's Degree in Information Technology, Business, or related discipline
• Minimum 3 years software development experience
• Minimum 5 years of demonstrated work experience leading successful delivery in an agile environment

Preferred Qualifications:

• Azure DevOps experience, professional certifications in SCRUM, project management, or other related to software delivery
• Exceptional customer service orientation with strong interpersonal and relationship building skills; must be able to work with a variety of people and departments
• Strong analytical skills. Ability to assess situations using statistical and qualitative analysis and make recommendations and/or decisions to meet business needs
• Well organized with strong attention to detail and accuracy. Able to develop and follow-up on plans; meet deadlines in a fast paced, changing environment

A Bit About Us:

Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.

It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.