SR Field Ops Engineer

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Manages network elements for voice and data networks and monitors and evaluates capacity utilization for these networks.  Submits capacity triggers as necessary.  Forecasts and trends bandwidth growth to produce capacity triggers for bandwidth relief.  Develops plans to augment capacity relief as needed.

The Main Responsibilities

• Triggers projects utilizing the most feasible, practical and economical means. 
• Performs engineering work and applied research, development and design of new projects, to include design, fabrication, modification and evaluation of equipment and devices. 
• Skilled in planning and/or engineering. 
• Analyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices. 
• Must be capable of handling moderately complex engineering assignments. 
• Resolves difficult interoperability problems to obtain operation across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like.
• Configures systems to user environments.
• Supports acquisition and implementation of hardware and software as well as subcontractor services. 
• May act as a technical project leader or provide work leadership for lower level employees.
• Excludes those with full supervisory responsibilities. 
• Requires limited direction and guidance.

What We Look For in a Candidate

• Experience in maintaining Data Centers
• Skilled at maintaining generators, UPS and DC Plants and Batteries
• Experience in planning, finance and project management
• Bachelor's degree or equivalent education and relevant experience 
• 6 - 8 years of related experience
• 4+ with a Master's Degree

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

The office location is at 1380 Kifer Rd., Sunnyvale, CA

$91,266 - $121,688 in these states: CA 

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Learn more about Lumen's: Benefits Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to