global account director

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level.
Colt provides world-class network and communications services to information–intensive businesses across Europe, Asia and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care.
Reporting to the Sales manager, this role will hold responsibility for maintaining and developing revenue in existing Colt accounts within a respective region while minimizing churn and detecting opportunities for cross sell/up sell.

What you will do

• Keep & enhance customers portfolios by detecting up- and cross-selling opportunities
• Develop and execute plan to reduce churn on existing revenues and to renew existing contracts at minimal price reduction
• Define a compelling win-strategy for each opportunity
• Ensure win-strategy is executed at highest level of professionalism
• Deliver and present industry leading proposals to IT Management and General Management of the customers
• Develop access and build relationship at C-Level within each existing account
• Ensure meaningful Account Development Plan is in place and updated on a monthly base
• Achieve/overachieve personal booking and revenue targets to minimize churn
• Deliver proper reporting (pipeline, forecast, win-loss ratio) in order to manage achievement of booking and revenue targets
• Penetrates the client organisation across all business divisions to create demand for Colt Services propositions

 

Key performance indicators (financial and non-financial):

• Qualified pipeline to cover 12 – 18 months rolling period
• Achieve a WIN ratio > 75%
• Meet customer satisfaction for the Sales category
• Meet all ACV and revenue growth targets
• Accurate business forecast on a monthly/weekly basis
• Execute sales plan according to monthly milestones

 
Relationships and key contacts:

• Leads process in deal qualification, proposal, negotiation, closure and resourcing
• Provides high level feedback to Sales Directors and partners on product & services development necessary to secure high value business development

What we're looking for

• Excellent sales skills developed through at least five years' sales experience probably in an international service business
• Professional Pipeline and Forecast-management
• Strong Qualification skills
• Ability to communicate, present and influence at Director level in a multicultural and multinational environment
• At least five years' experience of the TK/IT market with an affinity to TK/IT technology 

 

You will likely be a natural networker who builds and nurtures long-term, meaningful relationships. Recognized as a trusted advisor with a strategic mindset and a passion for innovative, lateral thinking. Highly results-oriented, combining strong commitment, resilience, and a consistently positive outlook. Demonstrates perseverance in the face of challenges, while inspiring others through persuasive communication and genuine passion. Possesses professional-level English language skills and is proficient in using CRM tools such as Salesforce to manage relationships and drive business success.

Skills

Consultative SkillsAccount ManagementSolution SalesProduct Suite KnowledgeCompetitive AnalysisPipeline ManagementRelationship Management

What we offer you

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, an