Enterprise Technology Analyst Journey (ADMS Support)

Minimum Pay Rate: $111,092.80 

Maximum Pay Rate: $147,201.60 

Apply by Date: 01/03/2025 

Posting Type: Open 

 

This position serves as a Journey Technology Analyst for SMUD's ADMS and OMS systems as well as their related projects. Additionally, the position is responsible for the support of those systems to ensure they have stable, secure and performant operation. This is primarily an on-site position.

Purpose

Performs specialized business process and technical support utilizing SMUD's various enterprise and other integrated technology solutions in the areas of design, configuration, operation, maintenance, and enhancement; serves as a key functional resource to the user community to ensure reliability, accessibility and effectiveness to meet the needs of the business unit overall. 

Nature and Scope

There are five (5) levels in this job classification series that have similar job content but with progressively more challenging degrees and levels of skill, responsibility, knowledge, experience and qualification requirements:

 

Flex Classifications (that permit progression from lower-level classes to higher level classes without examination based upon assessment of an individual’s experience and performance) within the series: 

• Entry: Incumbent acquires knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level.
• Intermediate: Incumbent continues to acquire the knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level.
• Journey: Incumbent is demonstrating the required skills and knowledge to independently perform the full scope of the job.

 

Non-Flex Classifications (that promote from lower-level classes to higher level classes and require an examination, such as an interview, based upon individual experience and performance) within the series: 

• Senior: Advanced journey level resource who is responsible for advanced assignments, as dictated by the work needing to be performed; may serve in a lead and/or supervisory capacity.
• Principal: Subject matter expert/lead/supervisory level and is responsible for leading the most advanced work, as dictated by the work needing to be performed.

 

Entry/Intermediate to Journey: Incumbents at the entry (or intermediate) level are required to successfully “progress” to the journey level within 60 months of appointment to remain within the job series.

 

Seniors and Principals must be hired through a promotional process and do not automatically progress from lower levels in the series.

Duties and Responsibilities

• Incumbents will focus on the following five specialty areas detailed below:
  • Enterprise Systems Design
  • Enterprise Applications - Modifications and Enhancements
  • Enterprise Applications - Optimization
  • Enterprise System Reporting
  • Project Management - Functional/Technical Focus

 

• Enterprise Systems Design:
  • Designs and configures various enterprise technology solutions to support business units; develops detailed designs and defines user requirements by collaborating with process owners; documents business processes and transaction steps; defines codes and values; addresses integration issues; develops testing criteria and conducts testing; plans implementation strategies; communicates technical information to the user community.
• Enterprise Applications - Modifications and Enhancements:
  • Assesses the need for modification and enhancement to existing enterprise applications by evaluating effectiveness of current technology; facilitates user group forums; performs workflow and process assessments; identifies impacts to business processes; revises user and system requirements; designs modifications and prepares change notices; integrates modifications; develops testing criteria and conducts testing; provides technical consultation and solutions.
• Enterprise Applications - Optimization:
  • Supports the overall effectiveness of the use of enterprise applications systems by its users; offers technical support and user training; establishes training needs and develops training materials; conducts classroom and on-the-job training; troubleshoots user obstacles and system problems through training and/or on-line support; provides technical consultation and solutions.
• Enterprise System Reporting:
  • Provides business units with business necessity information by designing user reports; modifies and produces standard and custom reports and forms; performs ad-hoc queries;