Senior Analyst, Business Management

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$68,640 - $102,960 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Business Management, Strategy & Support

Job Description:

Depth & Scope:

• Leads a group of L&D specialists/professionals across various business locations/geography
• Executes as a key contributor the strategic L&D initiatives and decisions making related to own area of expertise
• Identifies the need to negotiate and influence within the business line and recommends solutions
• Supports training budget by ensuring that all team members adhere to budget and takes corrective action as required
• Supports the review of vendor/consultant relationships to determine effectiveness of meeting future training and service needs
• Completes appropriate analysis to measure the value of training programs and considers alternatives to provide the most effective training solutions available within budgetary constraints
• Leads the team by recruiting, selecting and developing a diverse team
• Supports talent development by valuing high performers
• Coaches Employees during one on ones and projects to facilitate ongoing Employee development. Evaluates performance based on job accountabilities and objectives
• Works collaboratively to identify, analyze, and resolve operational issues that align with overall TD University strategy and objectives
• Provides guidance and expertise in the determination of instances where computer-based training and / or web-based training is the most efficient responses to the training requirement
• Assesses operational objectives and assists in designing appropriately targeted material in an efficient manner minimizing lost productivity

Education & Experience:

• Bachelor’s degree or progressive work experience in addition to experience below
• 5+ years related experience required
• Expert presentation and facilitation skills are required
• In-depth knowledge of training practices and principles of adult learning theory is required
• Ability to analyze training feedback and appropriately modify training programs is required
• Proven leadership ability to manage and provide for the professional development of retail staff across the network
• Excellent communication skills to relate to all levels of staff and in a variety of settings
• Ability to work flexible hours and travel throughout the TD footprint 

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Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

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