Director, Field HR

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

At Taco Bell, our HR Team is referred to as People & Culture. The Field People & Culture (P&C) Director, Equity Operations, is responsible for providing the P&C function with the vision, direction and leadership to support the 13,000+ US Taco Bell Operations team members, across our 450+ company restaurants and delivering a high potential / high performance culture, and leading a dynamic, high-caliber P&C function:

• Design, develop, implement and evaluate the impact of programs, policies and strategies necessary to properly support the current and future growth needs of the business and ensure a world class employee experience.
• Build P&C and leadership capability to ensure Taco Bell has the talent in place in our restaurants to deliver our bold vision and stand out as the employer of choice.
• Deliver a culture that celebrates difference and inclusion, that teams are proud to be part of and where they feel they belong and can be their best selves.
• Attracting, recruiting and retaining the best and brightest to continue to bring Taco Bell’s strategy to life, from Team Member to Vice President, to build significant bench throughout the organization.
• Key accountabilities include organizational & employee development, talent planning, change management, leader onboarding, employee relations, talent engagement & retention, labor relations support.

The optimal candidate for this role will be one that has strong cross-collaboration and influencing skills and is highly analytical and adept at conceptual/creative problem-solving. The role will require a mindset and behaviors that illustrate a passion for action that drive results while also ensuring development, support, and structure for a high performing team. This P&C executive will influence multiple teams as a senior business partner to: Taco Bell US Field Operations (Directors & Vice President). This role leads the Field P&C Operations HRBP teams and sits on the Field and Franchise P&C leadership team reporting to the Director, Global L&D & P&C Field.  Key stakeholders / partners include Taco Bell Asset Protection, Taco Bell Legal Director, Taco Bell Communications Director, Taco Bell Finance, Taco Bell Talent Acquisition Director, and Yum Total Rewards.

The Day-to-Day:

Strategic HR responsibilities

• Develop, drive and lead the TB US Operations People Strategy to position the brand from a people perspective to deliver on organization business growth
• Lead innovation and future thinking, driving People and Culture initiatives with P&C teams across the US including driving change across the franchise system
• Act as the confidant and advisor to the Directors of Operations across the US counselling and advising on all aspects of the business to ensure a high potential and high-performance culture
• Partner with the SVP, Operations and the Director, Global L&D and Field P&C to develop an org design plan for today and the future, strategically placing work and roles where they need to be for the current stage of growth as well as for the future.
• Develop the overall Field Operations P&C function, ensuring appropriate representation of assigned functions while creating new HR processes, systems and approaches that progress the company as a whole

Employment brand and growth

• Act as the people brand steward, ensuring that brand strategies and standards are established, well