Revenue Operations Business Partner - AMER

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

Our ROPSA team at Remote has a mission to create the conditions for GTM teams to be wildly successful and do so by working in partnership with our Sales Leadership and extended network of cross-functional stakeholders to ensure flawless execution on some of the most critical sales processes.

This is an exciting time to join Remote and make a personal difference in the global employment space as a Revenue Operations Business Partner (AMER), joining our Revenue Operations and Acceleration team.

What you bring

• Qualified candidates will have experience building and scaling Sales Operations in a high growth environment
• Complete knowledge and experience with forecasting and opportunity management as well as analytics in Salesforce
• Have solid project management skills including: planning work, managing details, keeping multiple tasks/projects on track, working with cross-functional stakeholders, and navigating ambiguity to deliver results
• Have an enthusiastic “roll up your sleeves” mentality
• Resolves and assesses a wide range of issues in creative ways and suggests variations in approaches based on business context
• Project management experience delivering quality product in a fast-moving environment
• Team player with strong interpersonal skills and the ability to take a leadership role to challenge the status quo and bring innovation
• Show excellent communication and presentation skills with the ability to communicate /translate complex concepts to non-technical audiences, adapting style to different audiences
• High ability to foster relationship building and network with senior stakeholders who are not always familiar with the subject matter often requiring persuasion
• Proven ability to work in a dynamic work environment with shifting priorities
• Writes and speaks fluent English
• At least 5 years experience in a similar role
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Proactively identify and implement operational and process improvements, enhancements, and system customizations that meet business needs
• Translate business initiatives into actionable objectives for Sales operations by developing, coordinating, and implementing a plan as well as measuring the overall impact and success
• Together with the central Revenue Analytics team support the regional Sales leaders with reporting. Leverage knowledge about the specific region, the sales teams, prospects and customers to generate insights and help develop localised strategies to optimise GTM motions and drive the acquisition of new customers and the expansion of existing accounts
• Drive the forecast review process with the assigned regional Sales Management leaders and lead Salesforce ‘hygiene’ efforts to ensure accurate and up-to-date data
• Ensure appropriate bookings, pipeline and forecast reports and dashboards are made available to sales management. Alert managers of non-compliance to ensure data accuracy and cleanliness
• Provide guidance, required reporting and sophisticated analytical insights to the leadership team to drive increased revenue growth, with a specific focus on key sales metrics, pipeline performance, and revenue forecasting
• Assist in the development and maintenance of sales collateral, such as sales playbooks, pricing guides, and contract t