Director, Project Management (Bank Tech)

Director, Project Management (Bank Tech)

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Role Specific:

The Bank Tech Strategy & Operations (S&O) organization is seeking a highly organized and self-motivated Director to join the Planning & Prioritization team.  As a Director of Project Management, you will be uniquely positioned to have line of sight and influence over Bank Tech’s most strategic and complex initiatives with impacts across multiple lines of business. More specifically, you will lead a Portfolio Management function, consisting of a team of project and process managers focused on partnering with lines of business and horizontal Technology teams to help them flawlessly execute their top priorities. You will leverage agile methodologies while ensuring well-managed, timely and effective delivery.  You will use data to drive planning and prioritization processes with leaders in Tech and Product.  You will also escalate, and gain buy-in from key stakeholders concerning respective programs to ensure appropriate execution all while coaching and developing a high performing team. This is an exciting opportunity for a well-rounded candidate to help boldly model the future of the Strategy & Operations organization.

Specific responsibilities related to project management include:

• Demonstrates a proven track record of excellent program and portfolio management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Driving all phases of portfolio and program management to include feasibility, definition, planning, prioritization, implementation and close out of projects

• Effectively applying project management methodology and standards, and ensuring project documents are complete and up to date

• Displaying cross-functional teamwork, communication, negotiation and leading across all levels

• Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery

• Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints

• Creating transparency and fostering relationships to adjacent teams 

 

General Responsibilities:

• Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance

• Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment

• High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines

• Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders

• Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness

• Asks the tough questions and challenges the status quo

• Leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Understanding of financial systems and technology processes

Basic Qualifications:

• Bachelor’