Senior Technical Program Manager
Western Governors UniversityAbout the role
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
The Senior Program Manager - Technical leads very complex, multi-team technology programs from concept through delivery, ensuring alignment across engineering, architecture, product, security, and business stakeholders. This role drives and delivers on program strategy, manages technical dependencies at scale, and ensures delivery of high quality, secure, resilient solutions that meet business objectives.This role blends profound technical understanding with program leadership, Agile methodology expertise, and strong cross functional communication. They anticipate risks, tactfully remove impediments, guide teams through ambiguity, and connect long term program roadmaps to organizational goals. This is a role that operates with complete autonomy and influence, serving as a bridge between large, stratified technical teams and business leaders to ensure technology investments deliver measurable value at scale.
Duties:
Lead the end-to-end planning and delivery of complex, multiteam technology programs, ensuring clear scope, objectives, and success criteria.
Partner and collaborate with engineering, architecture, product, and business teams to define program requirements, technical direction, and integrated delivery plans.
Coordinate cross team workstreams, manage dependencies, and drive alignment on technical milestones, sequencing, and key decisions.
Facilitate Agile and SAFe program activities, including PI planning, backlog refinement, dependency management, and program level retrospectives.
Identify and mitigate risks, blockers, and technical challenges early; escalate issues early, appropriately, and drive resolution.
Deliver clear, consistent communication of program status, risks, decisions, and impacts to stakeholders and high-level leadership.
Responsible for ensuring solutions comply with enterprise security standards, technical design patterns, and operational readiness requirements.
Lead and coordinate change management activities, including training, readiness planning, and adoption support for impacted teams.
Maintain accurate program documentation, including roadm
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