Solution Consultant Sr Staff - TS/SCI w/ CI Poly Clearance

Senior Staff, Resident Network Engineer

Government Clearance requirement:  Please only apply IF you have a TS/SCI with CI Polygraph

Reporting to the Manager of Advanced Services, Americas, this is a highly technical role, providing post-sales on-site support for Juniper’s networking products. The Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer’s network.

Responsibilities

This is a 40 hour per week position, on-site at and may require occasional travel, and possibly after-hours support for critical issues, which will be compensated with comp time.

• Serve as SME on Juniper products and technologies.
• Understand the customer’s organizational structure, become familiar with customer's network implementation, and support procedures and help drive to the highest level of network availability.
• Carry out testing of new designs, features, and functionality in a laboratory environment and help develop implementation plans to ensure proper operation in live production network.
• Validate patches and fixes to operating system software that ensure they are implemented and functioning correctly in pre-production, test, and live networks.
• Troubleshoot equipment and network problems and initiate and track JTAC cases through to problem resolution.
• Produce written summary reports of design projects, equipment, and network problems on a regular basis to the customer.
• Hold network information gathering workshops with the customer to understand their existing network design and technical requirements for new network deployments.
• Train the customer’s design, implementation, and support personnel to configure and operate their Juniper Networks products.
• Peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
• Develop secondary skills in other products in the customer network.

Requirements:

• Full-time on-site position at the customer location in Chantilly, VA
• Security Clearance:  TS/SCI with CI Polygraph
• Highly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer infrastructure.
• The candidate must have a detailed understanding of protocols used for IP service provider networks and demonstratable technical expertise in the configuration, troubleshooting and operation of IP based routers, switches, and security devices.
• Security+ certification is required.  CASP or CISSP would work.
• Juniper products to be supported:  MX, EX, QFX, SRX

Qualifications

• 10+ years of deep understanding of routing and switching protocols:  OSPF, BGP/MP-BGP, MPLSRSVP, Class of Service (COS).
• Direct knowledge of L2 and L3 multicast deployments.
• Certifications such as JNCIS, JNCIP, JNCIE, CCIE
• Support routine network startup and shutdown procedures and maintain control records.
• Configure and test hardware, networking software and operating system software. 
• Participate in evaluation of new network technologies and makes recommendations to network architecture team regarding the integration of these technologies into the existing network.  
• Ensures that plans for hardware and communications are adequate. 
• Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks. 
• Diagnose hardware and software problems and replace defective components. 
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations.
• Perform long term O&M activities to include tier 3 troubleshooting and problem resolution. 
• Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations.
• Prepare troubleshooting procedures for restoring the network to optimal performance levels.
• Assess and document current site network configuration and user requirements.
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Ideal Strengths:

• Strong interpersonal, communication, and presentation skills.
• Ability to effectively work independently and function in a team environment.
• Demonstrated ability to manage multiple projects and work calmly under pressure.
• Ability to prioritize work activity to achieve customer and account team goals.
• Expert-level relationship management, communications skills, and interpersonal skills.
• Ability to effectively work with custom