Crew Desk Manager

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

• Assist in managing the NBC News National Crew Desk by locating the most experienced staff and freelance crews to shoot breaking news and highly stylized interviews.
• Schedule staff & daily hire crews for network, cable and streaming broadcasts for breaking news and daily and weekly shows in the most efficient manner possible, while ensuring client needs are met.
• Efficient assigning of staff crews across 5,000 monthly tours and fast-tracking deployments during major breaking news events.
• Handle large volume of crew requests in a timely manner, sharing field crews across shows to the highest level of efficiency, as well as, simplifying the intense logistics during breaking news events.
• Coordinate with NBC News bureaus around the world to assure that all crews are assigned and scheduled accordingly.
• Ability to manage client needs 24/7 if needed.
• Maintain and adhere to the terms identified in the NABET contract as it relates to field scheduling and approving payroll.
• Day to Day administration and payroll responsibilities: make all necessary payroll deadlines, ensuring that staff and daily hires are paid using the STORM system. Make all necessary liquidation deadlines ensuring billing is processed.
• · Maintain vacation, holiday and illness related schedule changes to ensure accurate assignment placements.
• Assist and maintain accurate in the budgets with producers to recommend best use of manpower including logistics and travel.
• Scheduling of crews in response to Crew Request Tool.
• Utilize the STORM system for day-type scheduling and payroll processing.
• The NBC News National Crew Desk is a staffed 24 hours a day, 7 days a week with rotational schedules.

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Qualifications

• 3+ years’ experience with remote or field production activities including manpower scheduling, logistics, facilities, travel arrangements, budgeting, and other newsgathering needs as necessary.
• 3+ years’ experience in live news format, or related experience.
• Self-motivated and goal oriented.
• Strong administrative and organizational skills.
• Effective under aggressive timelines and high-pressure situations.
• Excellent communicator and relationship builder.
• Deliver clear understandable instructions and the ability to work in a fast-paced team-oriented environment and manage multiple tasks simultaneously.
• Customer service focus.
• Must exhibit sense of urgency with regard to client servicing.
• Maintain discretion and confidentiality regarding sensitive assignments.
• Strong knowledge of geography.
• Must be able to work flexible hours.
• Previous experience with current in-house scheduling and payroll processing applications (Crew Request Tool and STORM).
• Familiarity of iNews application.
• Proficient in Microsoft Office with emphasis on Excel.
• Knowledge of NBC-NABET Master Agreement or previous experience with collective bargaining agreements.
• Understanding of current equipment trends as applied to news field coverage.
• Performs other related duties and assignments as assigned.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuitio