Delivery Lead - Technology

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Position Summary:

• Data quality steward for PMO function to ensure accurate reporting for various levels of the organization
• Documents, revises, and maintains all program governance standards and routines
• Subject matter expert on all enterprise change management (ECM) and line of business PM governance requirements
• Facilitator of enterprise toll-gating requirements for the PM community across Global Markets Tech
• Subject matter expert for application portfolio management
• Responsible for tracking of program portfolio governance health metrics
• Distribute periodic updated metrics and engage with the tech teams to ensure timely correction of data quality issues
• Communicate change policies and standards and updates related to those standards to the PM community
• Serve as liaison between the line of business technology delivery leads and the central Global Technology COO teams, ensuring all deadlines are met and senior leadership is kept informed of progress
• Drive the management information and visualization tools development
• Capture key project metrics and information for executive level reporting
• Work with globally distributed teams to coordinate various types of information and projects
• Proactively manage risk metrics – focus on “at risk” or “exceeding threshold risks” – work with technology management to address root causes and remediate as required

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Required Qualifications:

• 2 - 5 years of program/project management experience
• Detailed knowledge of SDLC and application governance
• Proficiency in the Atlassian tools, such as Jira for issue tracking and Confluence for collaboration
• Familiarity with Agile practices and principles in managing programs and delivery of technology solutions
• Understanding of the business controls and compliance functions and the partnership required to be effective
• Persistence, poise and perseverance to get things accomplished under pressure and within the set timelines 
• Sound business judgment and the ability to work successfully with all levels of management
• Demonstrated ability to work independently and within a team
• Strong ability to analyze data to identify thematic issues / areas requiring improvement
• Good problem solving and analytical skills
• Good verbal and written communication skills
• Good time management and organizational skills
• Interest and track record of ensuring accuracy,