Academic Department Coordinator - College of Education and Community Innovation

Coordinates a variety of duties for a department/office in which discretion and judgment concerning the procedures to use or policies to follow is required.

Essential Functions:

• Receive information in various forms and determine the appropriate method of processing.
• Responsible for the coordination/completion and quality of clerical work for the departments/offices, which includes answering telephones, providing information, or routing calls to appropriate person; open and route incoming mail and prepare outgoing mail, including bulk mailings; typing memos and other correspondence; maintain office filing system.
• Responsible for creating, maintaining, and updating filing information, record keeping systems; paper and/or computer.
• Disseminate information that may require explanation and interpretation of established university and departmental policies and procedures and direct individuals to sources of additional information.
• Monitor departmental budget reports and reconcile the reports with the department/office’s records.
• Generate reports, memorandums, correspondence, presentation materials, brochures, spreadsheets, and graphics and other similar materials using various computer systems.
• Coordinate all clerical duties associated with staff searches.
• Responsible for ordering office supplies; processing various university forms.
• Supervise student employees and may act as lead worker for other PSS.
• Process student employee payroll and maintain appropriate records monitoring available dollars.
• Maintain/schedule for orientation/advising/special projects/programs/events for departments.
• Act as liaison between department chair, faculty, staff, students, and outside agencies and organizations.
• Perform and coordinate scheduling tasks and support services associated with preparing and making arrangements for major meetings, conferences, exhibits, travel, or other related duties for both internal and external contacts.
• Manage/maintain supervisor’s schedule.
• Coordinate/monitor grade processing.
• Assist in academic year scheduling of courses, classrooms, times, and faculty for the department.
• Coordinate student evaluation process for faculty.
• Other related duties as assigned.

Required Qualifications:

• High school graduate or equivalent.
• Minimum of three years of relevant work experience.
• Experience with various computer software applications such as Microsoft Office and/or equivalent.
• Demonstrated experience to successfully operate office equipment.
• Data entry experience.
• Typing and spelling competency with grammar and proofreading skills.
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully provide quality customer service
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Ability to work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications:

• Some college course work. 
• Higher education experience.
• Supervisory experience.

Supervision Received:

• Receives general instruction from a designated supervisor but is generally expected to work independently.

Supervision Exercised:

• Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division. 

Salary & Benefits: C3 Level. Minimum starting wage of $19.52 per hour.

• Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.

Job Type: 12 month, Full time, 8 am  - 5 pm

Campus: Grand Rapids

How to Apply: Please include a cover letter and resume. The online application will allow you to attach these documents electronically. If you need assistance, please call Human Resources at 616-331-2215.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in