Digital Lending Product Owner - AVP

Product Owner & Business Analyst, Digital Client Experience, Lending - AVP

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. This role is aligned to support the U.S. Banks' business that is responsible for retail and private banking across Morgan Stanley and E*TRADE.

The Wealth Management Platforms organization manages digital platforms and experiences across the Advisor, Workplace and Direct (Morgan Stanley Online and E*TRADE) channels, ensuring that our capabilities lead the industry and are delivered and integrated seamlessly. Within the Wealth Management Platforms Organization, Digital Lending Platform Team is responsible for building an industry-leading, highly automated lending platform supporting the next phase of growth of Securities Based Lending, Tailored Lending and Mortgage Businesses.

We are hiring a talented product manager to enhance our client-facing lending offerings on Web and Mobile and bring new digital capabilities live to market for Morgan Stanley and E*TRADE clients. This is a highly collaborative role, where you will work closely with our team of digital product managers and partner with designers, engineers, operations, credit, finance, and business stakeholders to transform the experience for all our customers.

Position Summary

> Contribute to cultivating a highly productive team to design and deliver exemplary client experiences on web and mobile
> Collaborate closely with digital product managers, engineers, business, and control partners to define and write requirements
> Dive deep into technical complexities and collaborate with engineering teams on finding practical solutions
> Engage in end user research, and use data analysis to inform requirements and wireframe design of new product features
> Present findings and project updates to executive leadership and key stakeholders
> Diagnose and resolve any technical issues or system errors that may arise within the client-facing platform

Experience

> 5 years + of professional experience developing technology in a demanding, agile environment
> Working knowledge of financial lending products
> Experience with software business analysis
> BA/BS required
> Excellent communicator with solid written and verbal presentation skills
> Highly developed sense of ownership and accountability for work
> Strong attention to detail in both technical and non-technical capacity
> An understanding of web technologies, the software development lifecycle and Agile methodologies
> Focus on usability and an eye for design
> Excellent relationship building capabilities with partners both internal and external to the organization
> Strategic problem solving: able to define and evaluate alternatives, and break high-level goals into specific project tasks
> Independent initiative and comfort working in a fast-paced environment
> Ability to adapt to changing and evolving business needs
> Ability to measure a given business problem to both quantify the issue and the benefits from the technology solution; SQL skills are a plus
Nice to haves
> Professional experience in wealth management, retail banking, and/or consumer financial technology serving U.S.-based clients
> Working knowledge of the design thinking process and experience guiding user researchers towards actionable insight
> Professional experience in consumer technology

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​<