Walser Mitsubishi Burnsville General Manager

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

 

We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

 

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

 

Compensation:

• Compensation: $145,000-$300,000+/year

• Comprehensive family-focused benefits

• Supportive, team-first culture

What You’ll Do:

• Hold regular scheduled managers’ meetings to ensure that every department is operating efficiently and profitably
• Plan dealership operations for the coming year and submit to the dealer for approval
• Meet with the Channel Controller monthly to review departmental forecasts for consistency with the annual performance
• Provide dealer with accurate weekly reports on the financial condition of the dealership
• Ensure that the monthly financial statement is complete, accurate and submitted on time to the factory
• Develop merchandising strategies and assists in creating effective, cost-efficient advertising program
• Develop and maintain a good working relationship with leading institutions and manufacturing personnel
• Resolve any customer complaints that department managers are unable to rectify
• Assist with administrative duties involving sedentary desk work, as well as being available throughout the dealership to assist each department if necessary
• Some outdoor and indoor work consulting with an assisting both employees and customers
• Monitor and manage results daily, monthly, and annual surrounding all sales and financial goals
• Provide an environment which is customer centric
• Manage sales volume in Sales, Parts, and Service to market conditions
• Manage product merchandising and display of all products
• Manage all phases of dealership operations to maximize profit, CSI, market share, and ESI
• Manage sales and expense budgets
• Monitor and offer feedback about marketing ideas
• Manage cash draining assets and sales contract
• Maintain manufacture relationships
• Must Partner with HR 
• Provide an atmosphere of growth and training
• Understand and monitor competitions and market conditions
• Train and manage staff in company policies and ensure adherence to all company policies
• Motivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for staff with thoughtful feedback
• Appraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status
• Ensure staff completes all required job duties in an accurate and timely manner
• Complete employee terminations based on policy violations with HR approval
• Manage all staff pay rates and hours worked, schedules, time off, and other administrative duties
• Coordinate with the Recruiting Department to interview and hire department staff
• Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
• Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
• Ensure Walser service processes and scripts are followed by employees
• Support the career and professional development of staff
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

 

What You Bring:

• At least 2 years of experience in a dealership sales capacity and at least 2 years’ experience in a supervisory sales position at an automotive dealership

• Excellent, proven interpersonal, verbal, and written communications skills

• Demonstrated ability to manage and supervise a team

• Effective problem-solving and mediation skills

• Demonstrated ability to multitask and work in a fast-paced environment

• Excellent managerial skills including the ability to lead and motivate

• Proven ability to cope with conflict, stress, and crisis situati