Business Systems Analyst IV - Supply Chain/Oracle

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We are seeking a Business Systems Analyst IV - Oracle/Supply Chain (Remote), this position will review, analyze, and evaluate user needs to create systems solutions that support overall business strategies. You will also document system requirements, define scope and objectives, and create system specifications that drive system development and implementation. Utilizing your experience in supply chain/warehouse and using Oracle (SCM, WMS, PDH, Fusion) you will function as a liaison between IT and users and have both business and technical expertise. As a subject matter expert, you will configure system settings and options, plan and execute unit, integration and acceptance testing, and create specifications for systems to meet business requirements.  

Your Impact

• Work alongside the Enterprise Applications Team supporting the organization’s application portfolio to support Supply Chain.
• Generate business process descriptions, storyboards, business process descriptions, use cases, user stories, scenarios and workflow analysis
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Support end users by writing and maintaining user documentation; augmenting help desk support; and supporting training initiatives
• Expresses recommendations based on client desires, product architecture, cost, quality, and delivery timelines
• Collaborate across application and infrastructure teams to deliver solutions to complex mappings and business requirements.
• Produce functional specifications and technical mapping documentation as required.
• Actively contributes to ongoing process improvement.
• Ensures SOX, HIPAA, and ITIL compliance.

Minimum Qualifications

• ​​Bachelor's degree in business, computer science, or information systems or High School Diploma and 12 years of relevant experience
• 5 years of related experience as a Business Analyst, preferably working with ERP applications and within the health care industry.
• At least 3 years working with ERP applications, preferably Oracle: SCM, WMS, PDH, Fusion.
• Experience working with cloud platforms and vendors.
• At least 2 years of experience with IT General Controls across legacy and ERP applications.

Additional Success Factors

• Deep understanding and experience working with and supporting ERP systems.
• Strong understanding of financial shared services across an organization.
• Very strong understanding of software development methodologies, practices, and processes
• System integration experience a plus.
• Strong analytical and communication skills required.
• Thorough understanding of how to interpret customer business needs and translate them into functional and technical specifications.
• Possess strong oral and written communications skills in order to clearly and effectively guide design, development, testing, and implementation.
• Proven Ability to facilitate meetings to elicit and discuss requirements and gather specifications. Additionally, document and publish meeting minutes, when required.
• Full Exposure and experience with Software Development Life Cycle involvement, including planning, analysis, design, testing and implementation
• Understand the development lifecycle for application development and how project management processes & toolsets supports it. (TFS would be ideal)
• Relevant experience with non-analytical degree or equivalent professional training may be substituted.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.