Business Operations Manager, Imaging Services

Statement of Employee Conduct: As a team member, you will support the mission, vision, and values of Seattle Children's and will be familiar with and abide be all policies and procedures. You will also be expected to comply with the job-specific standards and embody competencies defined by the department and modality. These include: - Practice the safest, most ethical, most equitable and effective medical care possible. - Discover new treatments and cures through breakthrough research. - Promote healthy communities while reducing health inequities. - Empower our team members to reach their highest potential in a respectful and inclusive work environment. - Educate and inspire the next generation of faculty, staff and board members who represent and serve the rich diversity of our community. - Build on a culture of philanthropy for patient care and research. As a leader in Radiology, you will work in a team environment to support all modalities and Radiology business operations across the Seattle Children's enterprise. Your specific assignment will include management of one or more radiology departments. You will be responsible for geographically diverse sites, as well as ambulatory, hospital and hospital outpatient service types. Part of your accountability is to achieve patient experience, staff engagement, financial and quality outcomes for your specific assignments. In addition to owning a specific radiology department, you will be the operational leader of at least one non-clinical area of responsibility (related to imaging services) within the organization (examples might be: the radiology information management system, compliance, IS&T medical imaging systems, business operations, accreditation, liaison to key departments/sites, etc.). You will be expected to be the "manager on call" in a rotation with other radiology managers. In Radiology, we believe that partnering with Radiology colleagues, with clinical departments and with support departments across the organization improves services and care delivery and promotes growth and quality. You will participate in and/or lead projects and initiatives that are diverse, complex and cross-organizational. Other Managerial tasks may include but are not limited to: - Manage and oversee assigned personnel. - Manage and oversee the CUMG Radiology physician practice activities and finances. - Manage and oversee physician and hospital billing and reimbursement operations; provide guidance on chargeable services and pricing. Assist with management of the academic division of pediatric radiology at Seattle Children's Hospital; interface with UW Radiology and other UW offices on academic/faculty related issues. - Lead and direct the Radiology research support program, personnel, activities and budgets. - Manage and lead the Radiology Clinical Imaging Research Core of the SCRI Center for Clinical and Translational Research. - Facilitate/oversee funded research activities of the pediatric radiologists and manage physician accounts/budgets. - Serve as key contact to principal investigators and research staff on imaging and interventional services provided for enterprise-wide and external funded research projects. - Utilizing continuous process improvement methodologies, initiate and maintain procedures to effectively serve clientèle/stakeholders and assure compliance with corporate, research, and regulatory agency directives for clinical activities and research billable services. - Provide departmental guidance for System for Daily Improvement and Quality Assurance projects and metrics. - Partner with modality supervisors and operations manager to implement operational improvements that drive efficiency. Collaborate with operations manager and modality supervisors to implement annual planning and goal process and track performance. - Drive use of data and analytics to improve operations. - Actively participate as a member of the departmental leadership team; sharing duties related to daily department rounding and safety report outs, as well as providing coverage as Administrator On-Call for Radiology. - Manage the administrative area's operations in a manner that meets continuous performance improvement, customer service, financial, and delivery requirements that support the Radiology Department. - Partners with the department and faculty leadership to identify and implement the operational needs for departmental projects and programs initiatives. - Lead and support development and maintenance of standard work and related tools, policies, training materials, and methods/procedures.

  

Required Education and Experience
Bachelor’s degree in Business, Health Care Administration, or job relevant field. Operational work experience in higher education organization. Demonstrated leadership abilities in a complex Health Care or Medical Specialty environment. One year experience in research operations, financ