Business Development Representative

Your experience matters

Mercy Youngstown Behavioral Health is operated jointly with Lifepoint Health and Mercy Health.  We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.

More about our team 

Our Nursing Administration team is the operational backbone of our inpatient behavioral health facility. As a team, we value high professionalism and mutual respect while creating a positive, collaborative, and uplifting work culture. You will work side-by-side with the Director of Nursing in a key administrative support capacity.

How you’ll contribute:

Responsible, in conjunction with the Senior BD Director, for implementing the hospital’s business development plan/strategy.  Identifies, establishes and maintains relationships with hospital referral sources. Plans and/or attends community events to increase community awareness and to present a positive for the hospital. Serves as a liaison between the hospital, referral sources and the community, consistently providing an high level of customer service.

• Provides effective account management of assigned accounts.
• Actively seeks to identify new potential referral sources.
• Assists in ensuring all admissions are well-coordinated with the hospital’s intake and referral office, business office, MD and case management.
• Attends and contributes to BD team meetings and appropriate sub-committee meetings
• Develops monthly/quarterly business development plans for assigned accounts as required
• Routinely participates in relevant community organized meetings and programs.
• Participates in the development and execution of marketing special events as assigned by the Director of BD.
• Assists the Director of BD in maintaining the marketing budget and recommends cost saving measures
• Keeps referral sources informed of program changes within the hospital.
• Consistently markets the hospital to build community awareness and ensure a positive image of the hospital

Why Join Us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 

• Professional Development: Ongoing learning and career advancement opportunities. 

What we are looking for:

Education: Bachelor’s degree in marketing, business administration or related field preferred, combination of education and professional experience may be acceptable

Experience:  Previous experience in business development at psychiatric healthcare facility preferred

License: Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.

Additional Requirements:  Must show proof of automobile insurance.

More about Mercy Youngstown:

Mercy Youngstown Behavioral Health is a 72-bed behavioral health hospital located in the Youngstown, OH area.  We provide high-quality compassionate care for those facing mental health and addiction challenges.  Programs include 24/7 crisis care and assessment, inpatient mental health and addiction treatment, Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP) for adults age 18+.

EEOC Statement: 

Mercy Youngstown Behavioral Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws