Broker Data Delivery Analyst- Remote

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

• Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week

• Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week

• Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month

• Onsite: daily onsite requirement based on the essential functions of the job

• Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This remote work opportunity requires residency, and work to be performed, within the State of Arizona.

Purpose of the job

Serves as the primary technical and analytical resource responsible for understanding how member, policy, premium, and agent assignment data flows from source systems into SAP Agent Performance Management (Callidus/APM), and how that data is used organizationally across commission processing, broker portal display, book of business management, and enterprise reporting.

Qualifications

REQUIRED QUALIFICATIONS

Required Work Experience

• 3 years of experience in information systems analysis, data analysis, or a technical business analyst role in a complex business environment
• 2 years of experience writing business or systems requirements documentation, including user stories, functional specifications, or source-to-target mapping
• 2 years of experience conducting data audits, root cause analyses, or data reconciliations in a production environment
• 2 years of experience working with ETL processes, delta file generation, or staged data delivery workflows
• 1 year of experience applying automation tools, scripting, or AI-assisted technologies to improve data processing, reporting, or analytical workflows

Required Education

• High-School Diploma or GED in general field of study (All Levels)

Required Licenses

• N/A

Required Certifications

• N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience (All levels)

• 3 years of experience in healthcare or insurance field with an emphasis on business processes and system analytics. AZBlue experience highly preferred.
• 2 years of experience working with Health Rules Payor (HRP) or a comparable policy administration system for individual and group membership data
• 3 years of experience contributing to enterprise or departmental data or system projects, including requirements definition, UAT, and delivery coordination
• 3 years of experience with Alteryx for data transformation, ETL logic, or file generation workflows
• 2 years of experience using AI-assisted tools (such as Microsoft Copilot, Python-based ML libraries, or natural language query tools) to accelerate data analysis, anomaly detection, or requirements documentation
• 1 year of experience in project management or experience participating in corporate projects

Preferred Education

• Bachelor's Degree in Business, Computer Information Systems, Management Information Systems, Data Science, Finance, or a related field of study

Preferred Licenses

• N/A

Preferred Certifications

• Business Analyst Certification (All levels)

ESSENTIAL job functions AND RESPONSIBILITIES

Data Analysis and Systems Knowledge

• Maintains expert working knowledge of how member, policy, premium, and agent assignment data originates in source systems and flows through staging