Operations Leadership Development Program - Full Time

The Cigna Operation Leadership Development Program

Start Date July 6, 2026

Locations: Bloomfield, CT • Chattanooga, TN • Philadelphia, PA • St. Louis, MO • Denver, CO
Work Style: Hybrid (3 days in-office/week)
Duration: 3 years | Full-Time | Rotational

We're seeking curious, driven individuals who are eager to learn, grow, and lead. This is a great opportunity for those early in their careers who are excited to apply their academic knowledge in a real-world setting for a Fortune 500 health care leader. This role is designed to support your transition from academia to industry.

As an Operations Leadership Development Program associate, you'll rotate through Core Operations, Enablement and Improvement & Delivery, gaining hands-on experience in roles that impact business operations. You’ll work as either an individual contributor, leading projects and driving process improvements, or as a people manager, overseeing team operations, setting goals, and developing staff.

Areas of exposure include:

• Customer & Client Service Operations
• Provider Solutions
• Strategy & Enablement

Core Operations​​ Rotation:

• Support critical operational processes that impact end-to-end client/customer/provider experiences
• Create reliable reporting and dashboards that provide visibility into operational processes
• Influence partners in a matrixed environment
• Improve processes through managing a team

Improvement and Delivery Rotation:

• Manage and execute on programs and projects aligned with enterprise objectives
• Apply agile methodology to gain efficiency, reduce operating expenses, or improve customer experience
• Create recommendations based on data-driven insights and analytics
• Gain experience in statistical processes control

As an associate in the program, you will also be able to participate in the following opportunities:

• New Hire Onboarding & Learning Series: New associates are provided with an initial onboarding and learning series throughout their first year that includes an introduction to the industry, company structure, and Operations leaders. This enables associates to begin developing skills such as business acumen, effective communication, conflict resolution, and data analysis.
• OLDP Offsite Events: Program associates will be invited to attend an offsite to connect and network with other OLDP associates and Operations leaders as well as participate in training and development opportunities.
• OLDP Workgroup Involvement: Participate and take on a leadership role in a workgroup with other OLDP associates to support program activities such as recruitment, inclusion, learning & development, and branding.
• Mentorship Programming: A formal mentorship program with business leaders to support continuous development throughout the program.

Upon completing the program, Associates will be prepared to lead impactful projects and teams across the organization, supporting our vision of being the premier global health services company.

• Oversee critical business processes and lead teams
• Manage relationships with global service partners
• Lead efforts to automate processes and manage bot technology
• Contribute to overall strategic roadmap planning for client, customer, and provider work streams

What We’re Looking For:

• Currently enrolled in a bachelor’s degree in operations, Supply Chain, Logistics, Healthcare Administration or related business field or relevant professional / hands-on experience required.
• Cumulative GPA of 3.0+ preferred.
• At least one internship or relevant experience in business operations, analytics, or process improvement.
• Demonstrated leadership through work, student organizations, athletics, or community involvement.
• Strong analytical, problem-solving, and decision-making skills.
• Comfortable navigating ambiguity and driving results through collaboration.

Preferred Skills & Experience

• A strong foundation in Microsoft Suites, Project Management, and Financial Acumen.

• Highly motivated, confident, and positive.
• Excellent communication, presentation, and listening skills.
• Strong critical thinking, influencing, and teamwork abilities.
• Goal-oriented with exceptional customer service standards.
• Able to manage multiple priorities effectively.

Location and Relocation:

• Locations include either Bloomfield, CT, Chattanooga, TN, Philadelphia, PA. Denver, CO or St. Louis, MO.
• Relocation benefits are available, and you have the option of choos