VP - FEC CDD Team Lead

Job Title

VP - FEC CDD Team Lead

Job Description

As a Team Lead, the incumbent inspires the analysts in their team to get the most out of themselves on a daily basis. Together, the team ensures that we have insight into who our customers are. Through the Team Lead's expertise and enthusiasm, they will take the team to a higher level and keep their focus on continuous improvement. The incumbent is the inspiration for their team. Every day they will know how to challenge their team to do it a step smarter or better.

Our Shared Future:

"What I enjoy most about being in this role is the balance. I get to lead a team and drive results for the business but I'm never doing it alone- I'm surrounded by peers who share ideas freely and challenge me to grow, and I have incredible internal partners who make collaboration feel effortless." - FEC NA CDD Team Lead

You and Your Job

 The primary tasks of the FEC CDD Team Lead is to manage the team of CDD analysts who establish, communicate and execute processes for on-boarding and maintaining clients and "other parties" as aligned with AML policies and procedures. The FEC CDD Team Leader will be required to oversee the day to day process of CDD reviews through a complex internal infrastructure that involves many different groups, people, forms, and applications.

The Team Leader is responsible for ensuring every client file meets Rabobank’s internal KYC policy and procedures requirements. The objective of the Team Leader is to be the Subject Matter Expert for CDD reviews and work with the stakeholders to streamline the onboarding process. The Team Leader is expected to contribute to the strategy and vision of the team. In addition to onboarding clients, the Team Leader will be responsible for people management, assisting the team with projects, UAT Testing of KYC tool, and desktop procedure documentation, reviews and approvals.

Job Responsibilities

• Take a leading and/or guiding role in the strategic approach of a network to be investigated

• Review customer surveys and give substantive feedback to team

• Support the team in planning and executing actions that will reduce the financial crime risks of network-related customers

• Continually develop team skills in the areas of client due diligence such as CIP, CDD, and EDD verification

• Continually seek opportunities for process improvement, efficiency, quality and control of client data

• Organize trainings for team with the Front Office to improve team’s product knowledge

• Effectively manage Analysts' performance and productivity

• Effectively manage team’s career growth and aspirations

• Co-sponsor training initiatives with Compliance to ensure that policy and processes are communicated effectively and clearly in the organization

• Knowledgeable of the regulations such as the Bank Secrecy Act, The USA Patriot Act and OFAC

• Mentor junior team members

• Liaise with Business, Compliance, Static Data, Audit, Sustainability, Fraud, Tax and Legal for client data-related issues

Manager Responsibilities

As a Rabo NA leader you will have continuous opportunities to further your professional growth and development through traditional learning paths and programs, connection-points with senior leaders, peer-to-peer interactions, stretch opportunities, an alumni program and more. You will have the opportunity to interact with and learn from leaders all over the world.

Your Promise to Us:

To be considered for the FEC CDD Team Lead role, you must have:

• Bachelor's Degree

• 7+ years of relevant experience

• Ability to travel regionally up to 15%

• Legally authorized to work in the United States on a full-time basis.  Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

Our Commitment to you – cultivating your way beyond pay:

Rabobank welcomes employees and applicants from all backgrounds and is committed to fostering an inclusive environment that leverages the diverse strengths of our workforce. This enables us to exceed the expectations of our clients and customers while ensuring a healthy and safe environment for our staff.

We believe your well-being extends far beyond just a paycheck and should encompass your health, happiness, and satisfaction. To meet these needs, Rabobank offers a flexible hybrid working model and continually evaluates and enhances our benefit offerings to ensure they are comprehensive, competitive, and provide you with the options and flexibility you need.

Our employee benefits are focused on four main components:

• Ph