Digital Signage Coordinator

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Position Overview

The Digital Signage Coordinator plays a critical role in advancing internal communication, operational awareness, and organizational cohesion through the strategic use of digital signage. Supporting a Navy customer, this role partners closely with communications teams and Government stakeholders to deliver timely, relevant, and visually compelling content across the digital signage network.

Digital signage serves as a dynamic, real-time communication platform that enhances safety, reinforces mission priorities, and strengthens workforce engagement. The Coordinator ensures that essential information-ranging from mission-critical announcements and safety alerts to events and recognitions-is communicated clearly, efficiently, and in alignment with brand standards. This role also contributes to reducing reliance on static communications and mitigating email fatigue through engaging multimedia content.

This position is ideal for a creative and detail-oriented professional who understands how to balance design excellence, accessibility, and the unique requirements of a military communication environment.

Responsibilities

• Content Strategy & Development: Develop, curate, and manage high-quality multimedia content, including graphics, animations, and short-form video, that convey operational updates, safety messaging, event promotion, and workforce recognition.
• Clarity & Visual Effectiveness: Apply best practices in digital signage design by prioritizing simplicity, readability, and visual hierarchy. Ensure messaging is concise, visually engaging, and easily understood in fast-paced environments.
• Brand Alignment & Consistency: Ensure all content aligns with established Navy branding, tone, and style guidelines, reinforcing a cohesive and professional brand experience across physical environments.
• Content Governance & Scheduling: Maintain and execute structured content calendars to ensure information is current, relevant, and refreshed regularly.
• Accessibility & Compliance: Ensure all content meets Section 508 and other accessibility standards, including appropriate font sizing, color contrast, captioning, and best design practices.
• Performance Monitoring & Optimization: Track content performance using available analytics and user feedback. Continuously refine messaging, format, and delivery to improve engagement and effectiveness.
• System Coordination & Technical Support: Coordinate with technical teams to ensure proper content distribution, system synchronization, and resolution of technical issues. Support testing, troubleshooting, and system enhancements during both routine operations and surge requirements.
• Strategic Placement & Environmental Awareness: Provide recommendations on signage placement and usability based on foot traffic patterns, visibility, and dwell time to maximize audience reach and message retention.

Required Skills and Experience

• Bachelor's degree in Communications or a related field, with at least four (4) years of experience in digital media, digital signage, or strategic communications.
• Demonstrated proficiency in content creation and design tools (primarily Adobe Creative Suite) and experience with digital signage platforms and scheduling systems.
• Strong underst