HR Business Partner (HRBP)

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.

The Opportunity: 

As an HR Business Partner (HRBP), you will play a critical role in aligning people strategy with business strategy. You will partner directly with Vegas.com leaders and employees to provide full-spectrum HR support across talent management, employee engagement, organizational development, workforce planning, and employee relations. Acting as a trusted advisor, you will guide leaders in building high-performing teams, fostering an inclusive culture, and driving employee growth and retention.

In this role, you will also serve as the primary HR liaison between Vegas.com and Vivid Seats—ensuring the effective implementation of HR programs at the appropriate scale, while providing insights on company specific needs. You will balance day-to-day HR operations with long-term strategic initiatives, supporting both Vegas.com success and the broader company’s unified vision.

How your role contributes to the success of Vegas.com/Vivid Seats:

• Act as a trusted advisor to leadership, providing counsel on HR programming, workforce planning, performance management, and employee engagement.
• Partner with the HR Manager and broader HR team to ensure alignment of initiatives with the larger company strategy.
• Serve as the primary HR point of contact for Vegas.com employees and managers.
• Provide guidance on employee relations, career development, and conflict resolution.
• Facilitate leadership coaching and support talent management initiatives.
• Implement HR programs (e.g., performance reviews, engagement surveys, learning & development, DEI initiatives) for Vegas.com workforce.
• Ensure programming is tailored to Vegas.com needs while remaining aligned with company-wide standards.
• Drive a “One Company” mindset by building cohesion between Vegas.com and Vivid Seats.
• Champion cultural integration while recognizing and respecting Vegas.com needs.
• Provide visibility and insights to the broader HR team on Vegas.com-specific challenges, trends, and successes.
• Manage standard HRBP responsibilities, including employee lifecycle support, organizational development, and compliance with policies.

 How your role expectations will progress as a HR Business Partner in the first 30, 90, and 180 days:

30 days in

• Build relationships with Vegas.com leadership, managers, and employees as the primary HR contact.
• Gain a strong understanding of Vegas.com’s business model, org structure, and culture.
• Familiarize yourself with HR programs, policies, and tools.
• Begin handling lower-complexity HR inquiries and support tasks.

90 days in

• Actively provide HR counsel to managers on employee relations, engagement, and performance topics.
• Begin supporting HR programs (e.g., performance reviews, engagement surveys).
• Identify opportunities to adapt enterprise HR initiatives for Vegas.com’s unique needs while maintaining alignment.
• Provide insights into the broader HR team on Vegas.com people trends, challenges, and culture.
• Take ownership of standard HRBP tasks (e.g., coaching managers, supporting talent planning).

180 days in

• Operate as the trusted HR advisor for Vegas.com leadership, independently leading strategic HR initiatives.
• Manage and deliver HR programs at Vegas.com end-to-end.
• Drive cohesion between Vegas.com and Vivid Seats by actively promoting a “One Company” mindset.