Director, Governance & Business Management

Application Deadline:

12/06/2024

Address:

250 Yonge Street

Job Family Group:

Business Management

Provides governance and business management support to the Global Facility Resiliency & Energy group within Corporate Real Estate. Provides oversight, governance and monitoring of operations to drive consistency and quality ensuring that internal control processes are adequate and functional. Develops and implements the integrated roadmap to guide the review, design, development, implementation, and ongoing operation of quality practices and management processes in alignment with established standards. Administers operations governance policies and maintains strategic alignment to ensure adherence and efficiency. Provides support to leadership in operating strategy development and project proposals.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
• Develops an expert understanding of business/group challenges.
• Networks with industry contacts to gather competitive insights and best practices.
• Recommends measures to improve organizational effectiveness.
• May consult to or serve on various committees and task forces.
• Leads the definition and development of the operations governance framework, concepts and standards.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Acts as single point of contact for internal governance groups, including Operational Risk (2nd line of defence) and Audit (3rd line of defence).
• Supports group leadership in other internal/external stakeholder relationships, which may include regulators.
• May network with industry contacts to gain competitive insights and best practices.
• Collaborates with stakeholders to identify business requirements and opportunities for improved operations management.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Defines business & governance requirements for analytics and reporting to ensure data insights inform leadership and operating committees of performance and control variances.
• Participates in identification of operations governance opportunities and related data/information specifications.
• Maintains standards and monitors compliance and effectiveness of operations processes.
• Implements, maintains and reviews processes to ensure quality and compliance with Bank and regulatory requirements.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels.
• Supports the resolution of issues by coordinating stakeholders in the information chain.
• Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Defines, implements, and documents quality measures and provides guidance on how policy requirements translate to business processes.
• Support leadership in the planning and control of operating expenses in accordance with forecasts.
• Oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.
• Support leadership in contract negotiations with vendors, balancing cost, risk and performance.