Consultancy Knowledge Management, Polio Eradication Programme, New York (Home-Based), USA [12 months]

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, Health 

Polio eradication remains one of UNICEF’s highest organizational priorities. Together with its Global Polio Eradication Initiative (GPEI) partners, UNICEF has generated a considerable body of knowledge, tools, and resources that must be effectively shared with internal and external audiences through its knowledge management platforms. In addition, colleagues working in Social and Behaviour Change (SBC) for polio in outbreak and endemic countries must continuously capture and disseminate lessons learned and best practices related to innovative approaches and successful responses to everyday challenges to improve programme effectiveness.

The HQ Polio SBC Knowledge Management (KM) Strategy, developed in 2020, aims to build an enabling environment where colleagues across country offices, regional offices, and headquarters can learn from and support one another in addressing complex social barriers to reach every child with the polio vaccine.

How can you make a difference? 

The Polio SBC team seeks an experienced Knowledge Management Consultant to continue implementing this strategy. The Consultant will lead activities related to identifying, organizing, capturing, and sharing critical information to advance technical SBC practice and provide colleagues with timely, relevant, and practical tools. Under the supervision of the Digital Communications Manager, the Consultant will strengthen the implementation of the HQ Polio SBC Knowledge Management Strategy by ensuring that:

1. Activities meet the knowledge generation and sharing needs of Polio SBC colleagues at HQ, regional, and country levels.
2. The strategy remains aligned with UNICEF’s Global Knowledge Management Strategy.
3. Activities leverage new approaches and tools available within UNICEF, while fostering collaboration and exchange with KM and SBC colleagues across the organization.

Scope of Work:

1. Supporting the organization of knowledge sharing and capacity building initiatives on Polio SBC Knowledge Management (KM) among Polio SBC NYHQ, ROs, COs, Partners, and Donors:

• Quarterly Global Polio SBC Newsletter: Coordinate with regional and country offices to gather content, facilitate translations, design, create, and disseminate the Global Polio SBC Newsletter quarterly (March, June, September, December).
• Facilitation of Webinar Sessions: Organize and host four (4) webinars to facilitate discussions on country-specific approaches, global challenges, emerging issues, and innovative tools impacting the Polio SBC programme. Webinar topics will be selected from the following list, in consultation with the supervisor and team:

2. Management of UNICEF Polio SBC Online Platforms:

• Oversee the operation of UNICEF Polio SBC SharePoint sites and the public-facing knowledge platform (www.poliokit.org).
• Curate and upload new content/resources weekly and update the homepage monthly to reflect key SBC themes and emerging issues.
• Ensure all online platforms are up to date, user-friendly, and aligned with UNICEF’s branding and accessibility standards.

3. Monitoring and Evaluation of Polio SBC Knowledge Management Activities:

• Mid-Year 2026 KM M&E Report: Collect data from all KM activities (Newsletters, Webinars, Poliokit.org, DCE Newsletter) to evaluate reach and impact.
• End-Year 2026 KM M&E Report: Produce a comprehensive end-of-year KM M&E report and presentation of results.

4. Capturing and Documenting Internal Knowledge

• Produce two (2) knowledge products from actively supported country or regional offices to document internal experiences and best practices. Example formats include: case studies, lessons learned, technical guides, infographics, videos, fact sheets, blogs, or articles.
• Integrate the produced knowledge products into quarterly newsletters and/or publish them on PolioKit.

5. Digital Community Engagement (DCE) Newsletter and Knowledge Sharing