Director of Golf

Company Description

About Fairmont Grand Del Mar

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

Job Description

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Director of Golf.

Directs and oversees all aspects of Golf Operations including its activities and relationships between members, guests, associates, and community. Has the ultimate responsibility for maximum member guest satisfaction and financial performance.

Responsibilities

• Develops, implements, and monitors annual budget, revenue goals and expenses for golf operations department.
• Provides timely and accurate reporting of all financial and non-financial information as directed, requested or required by management or representatives.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Develops, maintains and administers sound organizational plans and initiates improvements as necessary.
• Work closely with all of the hotel departments to maximize total property revenue: Sales, PR and F&B.
• Conduct effective hiring, training, coaching and counselling according to hotel polices.
• Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members.
• Responsible for implementing and maintaining excellent service to achieve member satisfaction.
• Oversees the care and maintenance of all the facilities physical assets.
• Develop and execute the golf marketing and membership plans with Director.
• Ensures the highest standards of quality for food and beverage service on property.
• Implements policies and procedures for the Golf and Maintenance Departments, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Retail Manager.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement. Weekly staff meetings

Qualifications

• Must be a member in good standing of the PGA of America or LPGA of America
• Strong business acumen with demonstrated skills.
• Successful completion of a recognized Golf Management/Operations program.
• Director of Golf in a Four / Five Diamond Resort preferred
• Experience with a diversity of golf course operations: resort, semi-private
• Thorough understanding of the Golf Retail industry
• Must be polished and professional and have excellent communication skills
• A demonstrated passion for guest service, and exceeding expectations.
• Great computer skills required, including experience with Microsoft Office, tee time reservations, POS, retail inventory and familiar with Web based golf partners.

Physical Demands

• Ability to run, stand, walk for duration of entire golf round.
• Frequent reaching and bending, heavy lifting up to 50 lbs.
• Ability to work outdoors.

Wage Information

The salary range for this position is $180,000 - $220,000 Annually

Additional Information

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

What is in it for you: 

• Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
• Comp