Survey Technician

Date Opened: Tuesday, September 16, 2025 12:00 AM

Close Date: Tuesday, September 30, 2025 12:00 AM

Department: Charlotte Water Department

Salary: $23.00 - $25.75 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $3.65 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1100 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 26 budget is $651 million and a five-year capital program of $2.2.28 billion. We enjoy the highest credit ratings from Moody’s and S&P Global as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

SALARY:

The salary offer for this position is: $23.18 - $25.74 Hourly - Commensurate with Experience

JOB SUMMARY:

Responsible for accurately locating and marking Charlotte Water infrastructure on excavation sites. Requires the ability to read and interpret water, sewer, and street maps. Must have good verbal and written communication skills and basic computer skills; must be able to work with the public and general contractors while planning, prioritizing, and completing work orders courteously and effectively with minimal supervision. Utilizes digital photography to verify completed work orders. Must be able to work in all types of weather and environmental conditions. Position may require variable shift assignment and occasional overtime.

ESSENTIAL JOB FUNCTIONS:

• Must be able to accurately locate and mark Charlotte Water mains, water service lines, sewer mains, and force sewer mains on excavation sites.

• Must have the ability to read and interpret water, sewer, and street maps.

• Must have good verbal and written communication skills, as well as basic computer skills.

• Must be able to work well with the public and general contractors while completing work orders with minimal supervision.

• Responsible for real-time work orders.

• Must be able to use digital photography for verification of completed work orders.

• Must be able to work in all types of weather and environmental conditions.

• Must be able to work overtime, if needed.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Requires a high school diploma or GED or a Two (2) year college degree

• At least one (1) year of locate experience working with utilities

LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Requires a valid driver’s license.
• Must obtain and maintain a City Driver’s Permit

KNOWLEDGE, SKILL,S AND ABILITIES:

• Understand and follow oral and written instructions.

• Read and interpret water and sewer maps and street maps

• Drive and work safely; perform work requiring physical strength

• Work in a team atmosphere.

• Be a self-starter, try new ideas

• Maintain flexibility with little supervision.

• Communicate effectively orally and in writing.

• Maintain records and write reports.

• Be courteous under pressure.

• Establish and maintain effective working relationships with supervisors, coworkers, the public and general contractors.

• Must be able to coach and motivate team members.

PHYSICAL DEMANDS:

Additionally, the following physical abilities are required: balancing, crouching, feeling, grasping, handling, perceiving soun