Senior Commercial Workout Officer

Responsible for managing a portfolio of high-risk C & I, CRE and Business Banking relationships, specifically, but not limited to those with the most complex nature and larger exposures. Responsible for analyzing assigned relationships, evaluating information from a range of sources, and to develop solutions appropriate for each situation to mitigate the risk of loss to the Bank and/or reduce the level of non-performing assets. Responsible for developing and maintaining strong working relationships with borrowers; successfully negotiating the more complex restructurings and loan agreements, and implementing such plans, including exit strategies, while ensuring compliance with any regulatory requirements. Ability to identify and recommend referral of accounts for liquidation and/or legal action, when necessary, and oversee all aspects of these processes to maximize recovery while controlling expenses.

Education and Experience:

• Bachelor's Degree or equivalent education and experience
• 15 years of combined commercial lending/commercial workout experience, with at least 5 years of commercial workout experience preferred

Skills and Abilities:

• Comprehensive and advanced understanding of Commercial Lending, credit and collateral analysis.
• Extensive knowledge of business collection laws and regulations and understanding of the different requirements and options available in each of the states in which the Bank does business
• Strong credit skills, including the ability to analyze all levels of financial statements
• Thorough knowledge of any specific requirements for handling problem loans under SBA, FSA, USDA or other government guaranty programs
• Strong negotiation skills are key to successful implementation and execution of a workout plan. The officer must be able to gain the borrower’s support by displaying knowledge of the business and the underlying challenges, thus ensuring a cooperative relationship.
• Strong judgment and organizational skills are required.
• Effective communication skills, both written and verbal, are essential.
• Must be able to manage multiple cases, work under pressure and work independently with minimal supervision.

Unique Job Characteristics and Requirements:

Some travel required. Working nights and weekends may be required on occasion.

Tasks Performed:

• 45% Shadow Account Management: Working in tandem with the commercial lending team on high-risk line handled loan relationships in an effort to prevent further deterioration.  The goal would be to fix, modify, retain or exit relationships to prevent further deterioration and have a positive impact on asset quality.  This will be accomplished by providing advice and consultation to the commercial lending team, credit administration, the borrower, participant lenders, legal counsel and various third-party vendors.  Early identification of risk and implementation of a comprehensive workout strategy will be the hallmarks.
• 45% Asset Quality Remediation: management of the highest risk commercial loans. This includes non-accruals, foreclosures, liquidations, bankruptcies and ORE.  Working with internal peers, including but not limited to credit administration, commercial lending, accounting, loan review and the Borrower and all third-party vendors to develop and employ workout strategies designed to improve asset quality metrics (criticized, delinquency, non-accrual, ORE, loss and recoveries).
• 5% Responsible for maintaining, marketing and managing disposition of other assets acquired by the Bank, including foreclosed real estate OREO.
• 5% Other duties as assigned.

Physical Requirements:

• Communicate effectively with internal and/or external customers
• Stationary 75% of time or greater
• Move Objects to Maximum 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. 

Wellbeing 

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. 

Community Involvement 

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. 

Culture 

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With suppor