C.H. Robinson is looking for an Account Manager to drive growth and retention within a defined customer portfolio. In this role, you will identify opportunities, stimulate demand, and promote tailored solutions through adept relationship-building and top-tier service. As a primary point of contact, you'll ensure timely delivery, troubleshoot concerns, and proactively seek enhancements while harnessing C.H. Robinson expertise to expand and retain the customer base. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain. If you're armed with strategic insight and a passion for customer-centric service, this unique role is your calling. Ready to make your mark? Apply today and become part of our team.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

Responsibilities:

• Develop account relationships with contacts at multiple levels within customer organizations
• Identify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of services
• Design solutions and help our customers solve their supply chain challenges
• Oversees successful completion of day to day commitments
• Collaborate with account leadership to develop pricing strategies
• Identify issues and consulting with the customer to determine best course of action and implement solutions
• Manage customer expectations through the creation and utilization of metrics
• Collaborate on creating business reviews and contribute to or lead customer meetings

Required Qualifications:

• High School diploma or GED
• Minimum 2 years of previous sales and/or account management experience
• Ability to travel up to 25% (domestically and internationally)

Preferred Qualifications:

• Bachelor’s degree from an accredited college or university
• Strong analytical and problem-solving skills; ability to make data-driven decisions
• Strong strategic orientation, relationship building, negotiation skills (ability to persuade, motivate and influence others), and business acumen
• Ability to thrive under deadlines and work in a team environment, while also delivering independent results
• Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
• Excellent verbal and written communication skills; must work effectively with all levels of management and employees
• Proficient in Microsoft Office Suite of programs
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$23.56 - $48.99

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this incr