Administrator, Salesforce

Business Overview 

Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we — expanding our global reach and product offering to deliver value for the world’s best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners’ needs. A five-time winner of “Most Inclusive Climate” at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud.

Position Summary

We are looking for a proactive Salesforce Administrator to provide support and maintain Orion’s Salesforce platform. Our Salesforce user experience is of significant importance to us; the Salesforce Administrator should enjoy all aspects of user management including action support tickets, providing training, and supporting the design of new enhancements. We are looking for someone with an in-depth understanding of the Salesforce platform, who can understand both our current setup and our business objectives to support the overall user base. The Salesforce Administrator will report directly to the Manager, Business Analytics, within the Transformation department.  

Responsibilities

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile settings, dashboards, and reports 
• Data management duties to improve Salesforce data quality, including cleansing & consolidation, and implementing rules and automation as needed 
• User and license management including new user setup/deactivation, roles, profiles, permission sets, public groups, access & sharing rules 
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, Optimizer, and sandbox environment management
• Accountable for all general user support requests
• Communication of any platform changes to end users and stakeholders 
• Provide ongoing user training to improve adoption and utilization of existing or new features 
• Identify unused or underutilized platform features, flagging to the Transformation team
• Updating of relevant technical documentation and support materials 
• Configure integrated applications including Adobe Sign, XL-Connector and Snowflake data pipelines

Skills & Experience

• 2 or more years Salesforce Administrator experience
• Certified Salesforce Administrator 
• Strong Salesforce product knowledge, proven hands-on experience with Sales cloud & Adobe Sign integration  
• Strong knowledge of the media landscape – including various media types such as Digital Managed Services, Programmatic, Traditional Media, etc.
• Excellent verbal and written communication skills 
• Strong data management and strategic thinking skills
• Ability to work in a dynamic, fast-paced business environment

We See You  

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.  

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.   

We See You at IPG Mediabrands. 

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will recei