Human Resources Generalist (Recruitment & Credentialing)

Description

Job Title: HR Generalist Position Code: A27E Exempt

Department: Human Resources Salary Grade: 4A Acct Code: 000002

Position Category (330): Position Category (Rphca):

Non-Clinical Support Staff (L30a) Administration Staff

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

A. Position Summary

Under the direction of the Director of Human Resources, the Human Resource's Generalist (Recruitment & Credentialing) is responsible for the coordination and management of the day-to-day activities in of recruitment and provider credentialing.

B. Essential Duties and Responsibilities

1. Initiate, review and process provider credentialing and privileging applications while adhering to all relevant guidelines, policies and procedures.
2. Reviews and verifies incoming and outgoing documentation for completeness, accuracy, and compliance with established policies and procedures.
3. Maintain provider credentialing files/e-files and/or databases with current and accurate information; analyze and resolve provider file issues.
4. Gathers information, conducts basic data analysis, and assists in the development of reports
5. Performs specific research/investigation into operational issues, as requested.
6. Participates in special recruitment and outreach activities such as job fairs, employee orientations, and applicant consultations.
7. Assists in administering various human resources plans and procedures for staff; assists in development and implementation of personnel policies and procedures.
8. Monitors performance evaluation program, continuing education/tuition reimbursement, and recruitment efforts.
9. Monitors area efficiency; develops reporting procedures and other methods to establish accountability and measure success; makes recommendations on revising processes and procedures to reflect contemporary approaches to human resource management and to improve program effectiveness.
10. Oversees and coordinates all centralized recruitment processes for assigned clinics/departments, to include posting/advertising, requisition/applicant tracking, initial screening/applicant pool development, review and problem resolution of clinic/department hiring selections.
11. Ensure continuous required provider licensing, as applicable, and provide regular updates of provider licensing status .
12. Research, plan, organize, and conduct training for FCCH employees, including New employee orientation
13. Maintains employee personnel files and ensures the accurate entry of data to human resources information systems and databases to achieve the optimal use of available technology.
14. Monitors and reviews clinic/department adherence to recruitment/selection policy and procedure and regulatory compliance issues.
15.  Resolve or assist in the resolution of process-related procedural problems and/or  inquiries received from FCCH health center/department representatives, insurers and/or providers.
16. Performs miscellaneous job-related duties as assigned.

Requirements

C. MINIMUM EDUCATION AND EXPERIENCE

1. Two years of higher-level education in a related Administrative, Business, Liberal Arts, or Social Sciences discipline. Four years’ experience can be substituted for education.
2. One year of progressive responsibility in credentialing.
3. Experience with Microsoft Office.
4. Experience with Eddy is a plus. 
5. Experience with Paylocity is a plus. 

D. LICENSES/CERTIFICATIONS REQUIRED

1. Must have valid NM driver’s license and reliable personal transportation

E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1. Knowledge of principles and practices of human resources.
2. Effective oral and written communication skills.
3. Excellent interpersonal skills.
4. Ability to analyze and solve problems.
5. Knowledge of skills in scheduling and organizing, managing multiple priorities, telephone techniques and using computer databases.
6. Excellent follow-through skills.
7. Knowledge of laws, regulations, methods, and techniques in area of specialty.
8. Knowledge of credentialing administration principles and procedures.
9. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
10. Convincing evidence of a service orientation.
11. Program planning and implementation skills.
12. Knowledge of contemporary principles of human resource management and public personnel practices.
13. Ability to fo