Human Resource Generalist II

Summary of Position:

The Human Resource Generalist II will support the North America team to perform duties at the professional level in some or all of the following functional areas: employee relations, benefits management, compensation analysis, and leaves. This position requires an extremely perceptive person who is capable of strategically relating to individuals at all levels within the organization. The Generalist must be sensitive to corporate needs, employee goodwill, and the business needs.

Essential Functions:

• Manage and resolve employee relations issues. Respond to and provide guidance to management and team members on employee-related issues, complaints, or problems. Counsel, coach, and assist management in handling and addressing employee relations issues
• Conduct effective, thorough, and objective investigations. Provide consultation to managers with respect to performance management, employee development, and disciplinary actions
• Ensure and maintain compliance with local/state/federal and country regulations and employment practices
• Assist employees and leadership in the interpretation of company policies and procedures. Proactively ensure company policies are administered fairly and equitably
• Conduct exit interviews, analyze data, and provide reports
• Evaluate and generate reports, analyze data, formulate decisions, and evaluate the results of department initiatives in relation to established goals
• Analyze and evaluate policies, procedures, and programs to continually identify successes and deficiencies and recommend changes  
• Prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment
• Respond to management and employee concerns, inquiries, and provide coaching and HR guidance.
• Assist and track employee disciplinary actions.  Coach, counsel, and guide managers before executing employee disciplinary actions
• Monitor employee eligibility for benefits plans. Review benefits with employees and process enrollment, cancellation, or changes. Maintain and distribute a list of new and canceled employees under each benefit plan.
• Actively participate in HR team projects
• Maintain employee personnel files and data in the HRIS system
• Process terminations and resignations. Prepare necessary paperwork, conduct exit interviews, record terminations to payroll, and process terminations in the HRIS system
• Assist and support planning, budgeting, and communications for HR Events
• Manage HRIS queue to ensure changes are being processed in a timely manner for job approvals, and all employee changes
• Audit payroll impact report
• Assist HR Business Partner and HR Director as necessary
• Provide exemplary customer service to internal and external stakeholders
• Perform backup duties as needed
• Perform various duties as directed

Competencies:

1. Ensures Accountability
2. Tech Savvy
3. Communicates Effectively
4. Values Differences
5. Customer Focus
6. Resourcefulness
7. Drives Results
8. Plans and Prioritizes
9. Decision Quality
10. Self-Development

Work Environment:

This job operates onsite in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs.  Must be able to exchange accurate information in these situations.  The employee must be able to remain in a stationary position 75% of the time.  The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.  Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer.  Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.

Required Education and Experience:

• Bachelor's degree in Human Resources or a related field required
• 8+ years of experience with a minimum of 5 years of employee relations experience

Qualifications:

• Professional of Human Resources Certification (PHR/SPHR or SHRM-CP/SCP) is preferred
• Must possess experience working with U.S. multinational corporations, with exposure to international geographies (