Marketing and Sales

Overview

Assists with the marketing and admissions functions including conducting Village tours and responding to inquiries and information requests. Establishes, monitors, updates, and maintains prospect files

Responsibilities

1. Respond to inquiries and provides sales information regarding the Village in a timely

 

manner.

 

2. Schedule and conduct Village tours to provide education about Village and services to

 

potential resident and or families by personally guiding through areas of the Village that

 

provide current or potential future needs.

 

3. Assist with all sales and marketing efforts to increase referrals and reputation including

 

but not limited to on-site events, off-site events (i.e. expositions, PVM sponsored events,

 

etc.), outreach, networking and relationship building meetings.

 

4. Develop relationships with prospective residents to facilitate the sales process by

 

identifying needs, keeping in contact, and providing following-up.

 

5. Sell the Village housing accommodations and additional services offered by the Village

 

to prospective residents by using appropriate promotional material and communication.

 

6. Enter all leads into CRM database including website leads and conducts appropriate

 

follow up in a timely manner.

 

7. Assist with information gathering and establish resident and prospect records including

 

but not limited to: filing, revising and updating records, charts, etc., gathering required

 

data and documentation, and data input

 

8. Promote housing accommodations and additional services offered by the Village to

 

increase sales.

 

9. Attend and participate in all appropriate meetings and training opportunities in order to

 

keep informed on current information and skill development.

 

10. Follow established policies and procedures including but not limited to:

 

o Presbyterian Villages policies and procedures.

 

o Safety policies and procedures.

 

o Federal, state and local regulations.

 

12. All other duties as assigned

Qualifications

Education:

 

High School Graduate or General Education Degree (GED)

 

Experience:

 

One year, marketing, public relations, sales or admission experience preferred.

 

Computer Skills:

 

Must have ability to operate a computer

 

Proficient with MS Excel, MS Outlook, MS Word, MS Publisher, and MS PowerPoint

 

Certificates & Licenses:

 

Valid Driver's License

 

Other Requirements:

 

Knowledge of medical terminology preferred

 

Must have ability to work a flexible schedule including evenings and weekends as assigned.

 

PHYSICAL DEMANDS

 

 Stand

 

 Walk

 

 Bend

 

 Handling / Fingering

 

 Vision (Near)

 

 Lift/Carry 10 lbs or less

 

WORK ENVIRONMENT

 

Normal office environment, occasional walking through resident areas and may be exposed to communicable diseases if proper precautions are not followed.