HRIS Data Operations Analyst I

Job Description 

As a HRIS Data Operations Analyst I, you will provide ongoing client operational support, both directly and indirectly. This includes but is not limited to solving system and data related inquiries and leading HRIS projects with customers. You may also assist with support cases.  

Responsibilities 

• Provides technical and operational support services to clients, including troubleshooting, problem resolution, maintenance, and back office support.
• Works closely with Implementation & Client Management teams to provide feedback on files/processes to clients during implementation and ongoing support.
• Lead by example displaying a positive, service first attitude to internal / external clients.
• Build relationships and ensure open communication channels with cross functional stakeholders.
• Address any concerns and refer out of scope requests to the appropriate person(s) within PayScale.
• Liaise with Client Managers and others as necessary, within the account management structure.
• Involve team wherever possible in decision making process to enhance development, focus on common goals, teamwork and commitment.
• Actively identify and provide solutions for safety and security risks in the work place.
• Attend meetings as scheduled.
• Translate, process and maintain HRIS client data including employee, job and salary data as needed and within deadlines across the client base.
• May create translation “maps” within the Client Data Automation Tool (CDAT). 

Qualifications 

• 0-2 years experience in manipulating and transforming disparate data. 
• Ability to handle multiple high priority requests with competing priorities across the team. 
• Previous experience providing technical and operational support including troubleshooting and problem resolution is preferred. 
• Must have a working knowledge of relational databases. 
• Works independently and can be successful with a moderate level of guidance. 
• High level computer literacy in MS Office, especially Microsoft Excel (Access is a plus). 
• Compensation experience a plus. 
• Knowledge of external HRIS systems like ADP, Workday, and UKG a plus 

Compensation 

In the spirit of pay transparency, we are excited to share the base salary range for this position is $59,500 - $89,300, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of $5,000. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below). 

About Payscale 

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 65% of the Fortune 500, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Panasonic, Mars Global, eBay, American Airlines and PetSmart to make fair and appropriate pay decisions. 

Pay is powerful. To learn more, visit www.payscale.com. 

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