Sr Coord, Admin - State Compliance

Otis Elevator Company seeks a qualified Sr Coordinator - State Compliance based in San Francisco, CA. The successful candidate must be an ambitious, self-reliant, and focused individual to perform a wide range of administrative functions that requires problem solving skills under minimal direction. Must be a team player and have the ability to handle sensitive information and maintain perspective under pressure.

The fundamental responsibilities will include:

• Full responsibility for entire high volume State Preliminary Order process including:

• Log Order in (Process the State Paperwork that is received)        

• Code to indicate contract-covered work vs. building owner’s work vs. proposal needed

• Provide proposals to customers and ensure signed proposals are returned timely from customers

• Coordinate completion of all contract-covered and non-contract covered work with Mechanics (request assistance from Service Managers if needed)

• Follow up with customer on all work items as well as providing timely updates to the customer

• Troubleshoot sources of delays to ensure 100% compliance by deadline as identified on the Preliminary Order

• Ensure timely communication with the State and manage paperwork/communicate compliance to State before deadline as stated on Preliminary Order

Other administrative duties may include the following, as needed:

• Answering phones

• Filing

• Sort/ distribute incoming mail

• Provide administrative support to branch sales and operations staff, as requested

Education

• Bachelor’s Degree preferred

Experience/Qualifications

• Excellent computer skills, with proficiency in Microsoft Office - Word, Outlook, Excel, and aptitude to learn company-specific software (SharePoint, Microsoft Dynamics CRM, LINX, mainframe, JDE, for example).

• Exceptional written and verbal communication skills. Detail oriented and organized.

• Demonstrated proficiency in planning, organizing, prioritizing and multi-tasking is required.

• Must be able to manage workflow efficiently, be self-reliant, show initiative, good judgment, be a team player and have the ability to handle sensitive and confidential information.

• Must be self-motivated and able to manage many simultaneous projects and responsibilities

The ideal candidate will have exceptional written and verbal communication skills to communicate with internal teams and external customers. Must be detail oriented and organized with a demonstrated proficiency in planning, organizing, prioritizing and multi-tasking. Goal oriented with strong time management skills. Must be able to troubleshoot/problem solve tasks as needed with the ability to work independently. Successful candidate will be able to work in a fast paced, highly team oriented and dynamic environment.

The salary range for this role is $75,000 - $95,000.  We may ultimately pay more or less than the posted range, and the range may change in the future.  Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.