Senior Telecommunications Site Development Agent

Requisition ID: 19212

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

Serves as the primary customer contact for SRP Commercial Service’s diverse telecommunications offerings from wireless site development to dark fiber licensing. Responsible for consulting with prospective and existing customers, assessing technical and business requirements, and orchestrate the successful completion of projects that drive both customer goals and revenue growth for SRP. Manage cell site entitlement and fiber deployments.  Requires knowledge of cellular network deployment, wireless site construction principles and process, fiber architecture, design and implementation.

What You'll Do

• Performs technical support of business development activities by consulting with prospective customers, assessing customer requirements and analyzing conceptual designs and solutions. 
• Contributes to the preparation of Master License Agreements, site license agreements, non-disclosure agreements, product orders, and quotes with a specific understanding of unique circumstances concerning telecommunications implementation on electric and water infrastructure.
• Initiates and reviews site and network drawings and plans from internal and external engineering, design and construction groups to ensure accuracy and conformance with existing policies.
• Monitors and manages project plans that coordinate the tasks, activities and changing requirements of various parties (internal departments, customers, vendors, governmental agencies, and other stakeholders).
• Supports and participates in trade shows, exhibits and other sales, marketing and customer-related events.
• Prepares and presents zoning applications in accordance with local municipal ordinances.
• Thorough knowledge of all phases of customer dark fiber implementation processes.
• Frequent travel which may occasionally be out-of-town. 
• Gathers and applies competitive industry intelligence, such as industry trends, market conditions, mergers and acquisitions.
• Serves as liaison among internal groups and with customers as necessary to reach overall project milestones.

What It Takes To Succeed

• Extensive contact with external customers and vendors to provide tailored solutions that encompass technical feasibility, pricing, and meeting SRP’s goals.
• Exceptional customer service skills. Must be able to act as the "face of SRP and SRP Telecom department" and exhibit